Complaint Review: Wagner Consulting International - New York
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- Author Confirmed
- Wagner Consulting International New York USA
- Phone:
- Web: www.wagner-international.com
- Category: Translation Agencies
Wagner Consulting International Non payment New York
*UPDATE Employee: resolved
*Author of original report: I have tried
*UPDATE Employee: Your Complaint
Show customers why they should trust your business over your competitors...
I did some English to Swedish translations for Wagner in May 2017. I sent my invoice to Them on June 1. After a few weeks without any payment, I wrote to inquire. Then they informed me (not before!) about their "payment cycle policy", which pretty much meant that I would be paid in the beginning of August, two months after my invoice had been sent. Ok, fine. Today as I write this, we are in the middle of September. I still haven't been paid, despite numerous insurances that I would be. In the past couple of weeks they haven't even bothered to reply to my mails. I am extremely disappointed and will not be doing any work for them in the future. I have no interest in working for free.
This report was posted on Ripoff Report on 09/13/2017 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wagner-consulting-international/new-york/wagner-consulting-international-non-payment-new-york-1399909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
resolved
AUTHOR: Alex - Vendor Relations - (USA)
SUBMITTED: Thursday, September 21, 2017
Hi,
thank you for the clarification - we have resolved this. I will also email you directly on this issue.
#2 Author of original report
I have tried
AUTHOR: - ()
SUBMITTED: Thursday, September 21, 2017
I have up until now tried to contact your company through several different e-mails, several times for the past 2+ months - vm@wagner-international.com, info@wagner-international.com, key-account@wagner-international.com, invoice@wagmner-international.com plus the project manager. NOBODY has replied.
The order number is WI-SCHW-0529-KL5561, invoice date June 1 (work was performed in May) and the total sum is $104. My name is Jessica Davskog. The project manager is named Mohamed Elsayed. That would, I hope, be enough details to solve it. Can I expect a resolution and a payment this week?
#1 UPDATE Employee
Your Complaint
AUTHOR: Alex - Vendor Relations - (USA)
SUBMITTED: Friday, September 15, 2017
Thank you for your message - unfortunately we can´t trace you without a proper name or additional details. In order to help you resolve this issue, please contact our Vendor Relationship team by email. You can message us through our contact form at our website and it will be escalated to us. We are looking forward to hearing from you and will be looking with you into your issue.
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