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Report: #938513

Complaint Review: Waking Management - Hartford Connecticut

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  • Reported By: spc860 — Hartford Connecticut United States of America
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  • Waking Management 1010 Wethersfield Ave 3rd Floor Hartford, Connecticut United States of America

Waking Management Smart Circle International, DirecTV robbery, scam, low pay, working 6 days a week for $288, misleading Hartford, Connecticut

*Consumer Comment: These guys are everywhere

*Consumer Comment: Creepy

*REBUTTAL Owner of company: Setting the record straight.

*UPDATE EX-employee responds: Same for me

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If you have bills to pay and/or a family to feed, don't even think about working for Waking Management. They post several misleading ads on Craigslist and Monster on a regular basis. Some of the ads don't even explain in detail what they do. I worked for them for a couple of months and it was the biggest mistake of my life.

Basically, Waking Management is a marketing company that sends reps to big box stores like Sam's Club and Best Buy to approach every customer and try to sell them DirecTV services. When I got hired, I was told that I would be making a guaranteed base pay of $400 per week plus $105 for every sale. I was working three jobs at the time and the money sounded good so I quit all my jobs to take this one. Waking Management did NOT live up to their promise. I worked 45-50 hours a week, 6 days a week with only Wednesdays off and averaged 2-3 sales a week and only received $288 per week. I got 3 sales my first week so I was expecting a $715 first check. The feeling of disappointment when I opened up my first check was indescribable, after working my a** off for 6 days a week with no weekends off. Not to mention I was going through some tough financial times with car trouble, so I needed every penny.

After that first check, I had no choice but to find a night job to make ends meet. I was tired and worked my hardest every day, but I never received more than $288 per week. They make you sign a contract which states that they can pay you LESS than minimum wage. They pay you 6.00 per hour with no overtime. I was never paid for my commissions or overtime. I was mislead into thinking that you would get $105 for each sale in addition to the base pay, which is not true. You would need to get at least five sales in order to get a commission on top of the paltry $288/week base pay. This is incredibly difficult considering the fact that the Hartford region is a very difficult market for DirecTV because the area is dominated by Comcast and Cox. I worked my a** off approaching every customer and even "stretching the truth" a little bit in order to get sales and the most I ever got in a week was 3 sales. Nobody in the office ever got more than five sales in a week. Our jobs were constantly being threatened and we were constantly being told that we would be fired if we didn't reach our goals.

Every morning when we got to work, we would have a meeting which they called "AM Atmosphere" where the manager would brag about how much money he makes and brainwash us into thinking that if we stick with this, that we could be making six figures and eventually have their own office within 12 months. Owning your own office is an incredibly difficult task to reach considering the fact that Hartford is a difficult market and nobody wants to work 6 days a week for 12 months only getting paid $288 per week. The owner can't possibly be making as much as he claims, considering the fact that he doesn't even drive a car and lives in a low end housing project in the middle of the Hartford ghetto. Even if he was making six figures, he should be paying his employees a decent wage; maybe then there wouldn't be such a high turnover rate. Working for Waking Management was the biggest mistake of my life and I will never work in a commissioned sales job again unless its selling houses or cars. You are better off working 45-50 hours per week at McDonald's. You get paid $2.25 more per hour plus overtime, benefits and free food. Its a much better deal. 

This report was posted on Ripoff Report on 09/08/2012 04:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/waking-management/hartford-connecticut-06114/waking-management-smart-circle-international-directv-robbery-scam-low-pay-working-6-da-938513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
1Employee/Owner

#4 Consumer Comment

These guys are everywhere

AUTHOR: Concerned for the little guy - ()

POSTED: Tuesday, May 06, 2014

I went on an interview here in Florida, but they are selling Verizon FiOs Door-to-door.  They advertise as needing public relations, Junior Marketers, Entry-level-managers, and any other number of non-existent positions.  When you apply, you will almost immediately get a phone call or an email stating that they want to talk to you.  Within 24 hours you will have a phone interview, don't worry, this just helps them look legitimate.  After that, you will be invited to their office for a face-to-face interview.

 

The place I went to had no name on the building to advertise who they were, and when I went inside, it looked like someone just moved in yesterday:  One to two desks, and a small conference table. There were six other people there applying as well.  Imagine my surprise when I found out that none of the positions they listed were available anymore, but for the right person, they had a unique opportunity!  That opportunity was to go door-to-door selling Verizon FiOs.    There aren't any benefits, mileage reimbursement, or any other tangibles that a real company would offer.  The 'owner' was reading from a script on his computer and was telling me all about himself and how he was in the same seat I was in 5 months ago, and now he owns his own business and will be making six-figures in less than a year.  

 

If you do apply, and you do get a phone interview, ask them the following questions to save yourself the gas money of actually going in.
1.) What is their Better Business Bureau Rating?
2.) Do they offer mileage reimbursement?
3.) Do the offer benefits?
4.) Are they part of Smart Circle Multi-level-Marketing?

These companies use generic names such as Innovate industries, Premium Advertising, Sharper Advertising, and the list goes on and on. If you do interview, give yourself 24 hours, go home, and search in ripoffreport.com for smart circle. You will see the same process outlined again, and again.

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#3 Consumer Comment

Creepy

AUTHOR: Giselle - ()

POSTED: Thursday, April 24, 2014

You are the former owner of this Waking Management (for which I could not find a valid website)...you may have thought your response to the OP was poetic and hip, but I can tell you as a 3rd person looking in, it is just downright creepy. And silly, once you get past the creepy factor.

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#2 REBUTTAL Owner of company

Setting the record straight.

AUTHOR: JeyWhite_WM - ()

POSTED: Thursday, March 27, 2014

Choose a life. Choose a job. Choose a career. Choose a family. Choose a f****** big television. Choose washing machines, cars, compact disc players and electrical tin openers... Choose DSY and wondering who the f*** you are on a Sunday morning. Choose sitting on that couch watching mind-numbing, spirit crushing game shows, stucking junk food into your mouth. Choose rotting away in the end of it all, pishing your last in a miserable home, nothing more than an embarrassment to the selfish, f***** up brats you spawned to replace yourself, choose your future. Choose life.

Look, there's two kinds of people in this world. Those who are trapped between these new city walls and those who climb them and find their freedom. Don't hate me for what I allegedly did to you, love me for what I definitely taught you. Ten years, twenty years, thirty years from now...you'll remember this face, this build, this hairline.

So open your eyes, soak in that AM atmosphere and get wrecktt.

I'm ghost.

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#1 UPDATE EX-employee responds

Same for me

AUTHOR: Frustrated - (United States of America)

POSTED: Wednesday, September 12, 2012

I spent wasted six months with another Smart Circle affiliate in a Northeastern state and my experience was remarkably similar.  Well, it was almost the same: we got no base salary at all, and had to subsist on straight commission.  But those morning "impact" meetings, the way the owner constantly bragged about all the money he made (yeah right), the constant threats to fire people for not meeting quota, all these things were just the same. 

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