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Report: #1179568

Complaint Review: Wal-Mart/Claims Management Inc. - Lexington Kentucky

  • Submitted:
  • Updated:
  • Reported By: Angel — Clovis California
  • Author Not Confirmed What's this?
  • Why?
  • Wal-Mart/Claims Management Inc. PO Box 14731 Lexington, Kentucky USA
  • Phone: 8005270566
  • Web:
  • Category: Liars

Wal-Mart/Claims Management Inc. Don't slip and fall in Wal-Mart because They won't take any responsiblity! Lexington Kentucky

*Consumer Comment: Watch where you're walking

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 I slipped and fell in the Clovis, California Wal-Mart.

The clear liquid I slipped on was cleaned up with paper towels before pictures could be taken but it's on video.

They sent my claim to their Claims Management company who claimed I lied about the liquid on the floor then back tracked and told me that the liquid wasn't on the floor long enough for them to get to it before I slipped on it so thus it was my fault.

The "supervising claims adjuster" was rude and kept telling me to shut up and and listen to her or she would close my case which she had already told me that it was closed. She stated that Wal-Mart was not responsible for my accident. She tried to blame it on another customer that was near me just beacuse she had 2 children but they didn't have any liquid containers. But still, according to her it was my fault that I got hurt.

CMI works for Wal-Mart so they will save Wal-mart money. They forget that Wal-mart will lose many customers over this type of treatment.

It's been a month now since I fell and I'm still in pain. According to the store assistant manager the night I fell "I didn't need to go to the hospital since I wasn't bleeding or bad enough in his opinion."

The CMI adjuster stated that I should have fallen backward. I didn't know that when you slip and fall your body should fall in the direction that the Claims Adjusters says it should.

The thing that makes me the maddest is how I was treated like a liar and a fraud but yet she kept changing her story why my case was denied and closed. She wasn't even my original adjuster' she was the adjusters supervisor.

The CMI adjuster kept making excusses for Wal-mart and telling me to shut up and listen to her and that it's closed and I have no case to fight.

My husband works in a hardware store that told him how that it was wrong of Wal-Mart and CMI to treat me like that and that it is Wal-Mart and CMI's responsiblity. Is there such a thing as a time limit that liquid has to be on the floor before a store will be responsible for a customer slipping on it and hurting themselves? I didn't put it there but I'm physically, emotionally and financially paying for their mistake! 

This report was posted on Ripoff Report on 09/26/2014 07:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Watch where you're walking

AUTHOR: ramjet - ()

POSTED: Wednesday, October 29, 2014

It's amazing to me that people don't seem to be able to manage walking on a damp floor but seem to be able to walk outside OK.  

Watch where you'r walking and stop blaming everyone else for your inability to get around.

You almost certainly are a fraud and you're just after easy money.  You should be ashamed. 



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