Waldorf Ford and Dodge the business that doesnt give a dam Waldorf Maryland

On January 2, 2003 I sent an e-mail to the customer service ("contact us" page) on the website. I informed the dealership that I had referred them to this website and gives them a "bad name" and sent a copy of what I wrote to you (Rip-Off Report). This is what I attached:

"To you at Waldorf Ford and Dodge, I have mentioned the problems that I have had to family, friends, and acquaintences. I advised them to spread the word and NOT to purchase any vehicles from you all. I guess the folks that are suckers and in the dark still come to purchase vehicles from you. Seems like, when the vechicle needs servicing or have financing issues, the customer is SCREWED ROYALLY!

I received a call on January 7, 2002 from the Department Manager, Dan Molts to apologize for the "inconvenience" and I was informed that a copy of the GAP refund check was sent to me and also sent to the finance company. I received the copy on January 8, 2003. Even though it was less than what it was supposed to be, my problem has been resolved. I believe they didn't want their reputation to be tarnished. Hmmm.

Just letting you all know of the success that I had. Thanks Rip-Off Report!!!!

I too have had my hands full with the bull from this dealership. I also posted a report, mine was continuous problems with a new Focus.

Anyway, Scott Strickland is a real jerk. After you contact him as to the service problems, he won't pickup or return your calls, if you lie about who you are to get him on the phone, when you realizes who he's speaking to, he gets rude and cocky. He thinks his crap doesn't stink. He's told us to come up to see him at different times, each time he's no where to be found. After dealing with this moron for 2 years, now, I still couldn't tell you what he looks like. Amazing isn't it?

If you conmplain to their main office, they'll tell you to deal with that dealership. Lovely how Ford screws people isn't it?

We went through the same thing with our contract. It's a slam dunk to them, so the quicker they run you around in circles, the quicker they get their compensation. Not that this will help any, but the owner of this dealership is Floyd Alexander. But if you go to him, he'll take you to another department, everytime. We even had a meating scheduled with him. The meeting consisted of him taking us over to the service department and him telling the assistant manager, "Help these people." Real good meeting, right?

Now, as to them not crediting your account, etc. Call up Dan Moltz. He's actually in charge of all the finances. Maybe you'll get lucky and he'll do something.

Sorry, I can't be of more help. Unfortunately, no matter what you do, Waldorf Ford always comes off in the clear.

I too have had my hands full with the bull from this dealership. I also posted a report, mine was continuous problems with a new Focus.

Anyway, Scott Strickland is a real jerk. After you contact him as to the service problems, he won't pickup or return your calls, if you lie about who you are to get him on the phone, when you realizes who he's speaking to, he gets rude and cocky. He thinks his crap doesn't stink. He's told us to come up to see him at different times, each time he's no where to be found. After dealing with this moron for 2 years, now, I still couldn't tell you what he looks like. Amazing isn't it?

If you conmplain to their main office, they'll tell you to deal with that dealership. Lovely how Ford screws people isn't it?

We went through the same thing with our contract. It's a slam dunk to them, so the quicker they run you around in circles, the quicker they get their compensation. Not that this will help any, but the owner of this dealership is Floyd Alexander. But if you go to him, he'll take you to another department, everytime. We even had a meating scheduled with him. The meeting consisted of him taking us over to the service department and him telling the assistant manager, "Help these people." Real good meeting, right?

Now, as to them not crediting your account, etc. Call up Dan Moltz. He's actually in charge of all the finances. Maybe you'll get lucky and he'll do something.

Sorry, I can't be of more help. Unfortunately, no matter what you do, Waldorf Ford always comes off in the clear.

I too have had my hands full with the bull from this dealership. I also posted a report, mine was continuous problems with a new Focus.

Anyway, Scott Strickland is a real jerk. After you contact him as to the service problems, he won't pickup or return your calls, if you lie about who you are to get him on the phone, when you realizes who he's speaking to, he gets rude and cocky. He thinks his crap doesn't stink. He's told us to come up to see him at different times, each time he's no where to be found. After dealing with this moron for 2 years, now, I still couldn't tell you what he looks like. Amazing isn't it?

If you conmplain to their main office, they'll tell you to deal with that dealership. Lovely how Ford screws people isn't it?

We went through the same thing with our contract. It's a slam dunk to them, so the quicker they run you around in circles, the quicker they get their compensation. Not that this will help any, but the owner of this dealership is Floyd Alexander. But if you go to him, he'll take you to another department, everytime. We even had a meating scheduled with him. The meeting consisted of him taking us over to the service department and him telling the assistant manager, "Help these people." Real good meeting, right?

Now, as to them not crediting your account, etc. Call up Dan Moltz. He's actually in charge of all the finances. Maybe you'll get lucky and he'll do something.

Sorry, I can't be of more help. Unfortunately, no matter what you do, Waldorf Ford always comes off in the clear.

I too have had my hands full with the bull from this dealership. I also posted a report, mine was continuous problems with a new Focus.

Anyway, Scott Strickland is a real jerk. After you contact him as to the service problems, he won't pickup or return your calls, if you lie about who you are to get him on the phone, when you realizes who he's speaking to, he gets rude and cocky. He thinks his crap doesn't stink. He's told us to come up to see him at different times, each time he's no where to be found. After dealing with this moron for 2 years, now, I still couldn't tell you what he looks like. Amazing isn't it?

If you conmplain to their main office, they'll tell you to deal with that dealership. Lovely how Ford screws people isn't it?

We went through the same thing with our contract. It's a slam dunk to them, so the quicker they run you around in circles, the quicker they get their compensation. Not that this will help any, but the owner of this dealership is Floyd Alexander. But if you go to him, he'll take you to another department, everytime. We even had a meating scheduled with him. The meeting consisted of him taking us over to the service department and him telling the assistant manager, "Help these people." Real good meeting, right?

Now, as to them not crediting your account, etc. Call up Dan Moltz. He's actually in charge of all the finances. Maybe you'll get lucky and he'll do something.

Sorry, I can't be of more help. Unfortunately, no matter what you do, Waldorf Ford always comes off in the clear.