wallysell.com Zhenwei Liang wallysell took $552 for a product that I never received Beijing, China

On June 28, I ordered from www.wallysell.com an Alienware laptop M17 for $368. They told me I would receive it in 5 days, but it never happened. After 5 days, I contacted them via the chat window that they have on the website and they told my that the laptop was in the "customs" and needed another $184 because the "new regulation". So I sent them the extra money. After that, I contacted them in the same way telling me that they shipped the laptop but to the wrong address. So I have to wait another week for them to receive it from the wrong address and resend it. That was on June 8th.

Yesterday, I talked to them online again telling me exactly the same thing, that the laptop was sent to the wrong address and I have to wait another week. I told them that this happened again and they got mad at me and told me that they don't want to do business with me anymore. I asked them to refund my money and they told me that they will do that in 20 days. But I know now that that will not happen, because there are many people that got ripped off just like I did. Probably I will not receive my money back, but at least somebody will try and do something about it. I have all the proof of sending money and emails from them justifying the order confirmation and everything in case you need them. Today, I tried to talk to them on the chat, but they are ignoring me completely.

Thank you for taking time to read this email and I hope I will get some answers from you.