Complaint Review: Walmart Collinsville Supercenter #361 - Collinsville il
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- Author Not Confirmed
- Walmart Collinsville Supercenter #361 1040 Collinsville Crossing Blvd Collinsville , il United States
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- Category: Customer Service & Support, Customer Treatment-BIASED and Unfair Treatment
Walmart Collinsville Supercenter #361 Accused of having fake ID Collinsville il
*General Comment: Don't know why....
*General Comment: YOU'RE confused???
*Consumer Comment: Not a good role model
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I have never felt as embarrassed, disrespected and belittled in my life then what I experienced tonight at your store and that's saying something seeing as though I'm a disabled Vet that's been all over during my time in service. I went into the Collinsville #361 store and rang up a $3 bottle of Moscato that I saw on sale, my daughter was having a hard time pulling the bags apart so we stood there for a minute while she did and Lashonda/Lashunda comes over as if we're stealing or something.
My daughter rang up the other items we'd picked up. I called over the clerk (Lashonda/Lashunda) and from the initial encounter she had a pissy attitude as if we were getting on her nerves. I called her back over when we were finished and again she's all balled up like we're bothering her. She starts telling my daughter she needed to see her ID, I told her I was the one who rang up the item.
Tension is now rolling off her and she's upset saying my daughter rang it up when I know she (Lashunda/Lashonda) initially saw me walk over and start ringing up because she came over after and asked if we needed something with the bag. I show her my id but she needs to hold it in her hand and inspect it.
I ask why and she's pissed, she takes the item off I ask for a manager and she walks off, she finally comes back and I ask again for a manager. She brings Cara back and she says she needs to hold it because it may be fake and I've never had a problem like that or been embarrassed or treated like that. Cara is so disrespectful she walks away when I ask if they could really tell if the id's are fake.
She walked off mid sentence. Again I wait and her comes Lashonda/Lashunda, I ask for another manager and Jeanette comes she's friendlier so I say what's the bid deal my id is valid and you can see it's not fake I let her hold it and she doesn't even look at the dates on it she's good to go. I'm not spending money where I'm being treated like a thief so I tell her I don't want any of it I'd like to make a complaint.
She gives me her name and Cara's name but (Lashonda/Lashunda) took her id badge off so I can't see her name. I ask Jeanette and she says she can't give me (Lashonda/Lashunda) name, I ask don't she where a name badge, what's the big deal? Jeanette goes into if she (Lashonda/Lashunda) doesn't want to give her name nonsense.
Never again will I be treated this way. Trying to use that bullcrap excuse of the two of use can't hold my property is nonsense. If I had a fake ID I'm sure it would be good enough for some pissy attitude having worker can't pick up on it. She (Lashonda/Lashunda) only did that because she was upset, I've had no other problems with someone reading my id while I held it or the two of us held it. The way I was treated was uncalled for, unprofessional and downright wrong. Never again!
This report was posted on Ripoff Report on 09/07/2019 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/walmart-collinsville/il-accused-having-fake-id-1484681. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 General Comment
Don't know why....
AUTHOR: John - (United States)
SUBMITTED: Monday, October 21, 2019
That rebuttal landed at the same place. Get your act together Ripoffreport.com.
#2 General Comment
YOU'RE confused???
AUTHOR: John - (United States)
SUBMITTED: Monday, October 14, 2019
From your illiterate screed, I managed to pick up what I THINK was you claiming that you were paying $720 for....insurance? Car payment plus insurance? I mean seriously, WTF were you trying to tell us there? I think the bottom line here is that you could not afford to buy and insure a car, but you got talked into buying and insuring one anyway despite having all these other bills- kid with cancer, etc. etc. ETC (no offense, but approximately 50% of people dealing with repos have family members suffering from cancer judging from a quick look through this site.) And every step of the way you sound confused about what you are paying for and why you are paying a certain amount. You sound for all the world like someone who needed an intelligent person to do this for you instead of getting in over your head with something you knew nothing about. I hope to dog you aren't actually paying someone $720 a month for insurance OR for a car, but that's what I'm getting out of this meandering scrawl.
#1 Consumer Comment
Not a good role model
AUTHOR: Robert - (United States)
SUBMITTED: Monday, September 09, 2019
Just based on what you posted here, you are not a very good role model for your daughter, then trying to lump yourself into the same group of Disabled Veterans that show respect and don't go throwing their status around, makes you even worse.
This whole situation sounds like you didn't want to let it go and escallated it by your attitude, and you can't even keep your story straight.
initially saw me walk over and start ringing up because she came over after and asked if we needed something with the bag.
- Initially? You stated she initally walked over, when your daugher was having trouble with the bags, asking if you were stealing somthing.
She brings Cara back and she says she needs to hold it because it may be fake and I've never had a problem like that or been embarrassed or treated like that.
Wait a minute the title of your post stated you were accused of having a Fake ID. Apparently all she did was answer your question as to why she needed to hold it. By the way that is STANDARD practice as the ID has a certain look and security features that can only be noticed by holding it.
Cara is so disrespectful she walks away when I ask if they could really tell if the id's are fake.
Talk about disrecpect. Your entire post is statement after statement of YOU being disrepectful.
If I had a fake ID I'm sure it would be good enough for some pissy attitude having worker can't pick up on it.
Even more reason for them to inspect it, because some disrepectful customer thinks they are better than other people.
The way I was treated was uncalled for, unprofessional and downright wrong. Never again!
- You are right. I think they should have contacted the local police, held both of you there and then had them verify your ID's to verify you were who you say you were, and your daughter was of legal age. Then they should have issued you a Trespass warning so you won't bother them anymore. After all you did say Never Again.
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