Report: #1276973

Complaint Review: WALMART llc

  • Submitted: Wed, December 30, 2015
  • Updated: Wed, December 30, 2015
  • Reported By: Madmother — Pensacola Florida USA
  • WALMART llc


WALMART llc Did not recovery product 4400 Moblile hwy Internet

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 On November 26 I went online to to purchase video games for my boys for chritmas my order said delivery on December 2 2015 when the 2 of December came I didn't recovery my package I talk to 5 different customers reps . before a supervisor came to the phone and reorder my order on the 7th and ensure me I would be able to pickup in store the same day. Only to find out that was a lie .on December 9 I called and was told my order will be arriving at the store 4400 mobile hwy on the 10 of December. when arrive at the store for pickup I was told it has not arrived. And for me to call back and the customer rep tolf me it's there. And I went back to the and it was not theee to make this very long story short finally on December 21 I was told that it was nothing they could do other then give me a refund and a 60 gift card and that the items I purchased or now out of stock . Well I went to the store with the gift card and was unable to. Purchase both boys a game because the games cost 59.99 plus tax and I had no other money. I'm a disable mother livin on Ssa and only recieve my check on the 3 of eavh month so on chritmas my boys had no new games not because of me but because of walmart and just today I received my refund and the games or still out of stock but this is a leason learn walmart does not care about their customers nor their children. And I look like I just didn't care about christmas for my boys thanks Walmart for nothing

This report was posted on Ripoff Report on 12/30/2015 01:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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