Complaint Review: Walmart Photo Center - Knoxville, TN - Knoxvillw Tennessee
- Walmart Photo Center - Knoxville, TN Chapman Highway Knoxvillw, Tennessee United States of America
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- Category: Photography
Walmart Photo Center - Knoxville, TN One Hour Photo stealing pictures; using them in their stores Knoxvillw, Tennessee
*Consumer Comment: Read this.
*Consumer Comment: You should see
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I used to routinely get pictures developed at the Walmart photo center, that is, until I discovered that they were using my pictures in their stores without my permissio
In the photo center, at least here in Knoxville, there is a wall of pictures that I had always assumed had either been taken by employees or donated by patrons. While waiting on my husband to come out of the restroom one afternoon, I noticed several pictures that I immediately recognized as my own. They were close up editorial style pictures I had taken of my cat! I know it wasn't someone else's work or cat because my cat has a distinct marking on his iris... I know my cat!!
I began to look a little more closely at the rest of the pictures on the wall and noticed that a total of three pictures on the picture wall were pictures that I had taken. Two of my cat and one of the field in my aunt's back yard.
When I asked the lady working behind the counter about the origin of the photos used on the wall, she explained that they were all pictures taken by photo staff and their family members. I told her that three of the pictures were mine. She promptly jumped on the defense and said that Walmart may publish any photos they wish on their wall and that as soon as we, as consumers, hand in our pictures to be developed to them the images become property of Walmart, therefore, they can use them if they want to.
When I pressed the matter further and explained to her that this was untrue, she turned to a total denial that the pictures were mine to begin with. When I threatened to take them down, she said she would have me arrested for shoplifting... SERIOUSLY?!?! I asked to speak with a manager. Lucky for me I have a smart phone and could pull up the pictures on my Facebook account to show the manager. All she did was take the three photos down and hand them to me. What a resolution!
I imagine that several people have had their photos stolen and used by Walmart or their employees. I no longer get my pictures developed there in the one hour format. I usually use the digital machines where the pics are in my hands at all times.
Sad thing is, had the employees told me that they liked my photos and would like to put them on their photo wall in the first place, I would have gladly obliged and most likely been a little flattered. Instead, they insulted my intelligence and stole from me. Go Walmart!!
This report was posted on Ripoff Report on 08/30/2011 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-photo-center-knoxville-tn/knoxvillw-tennessee-37920/walmart-photo-center-knoxville-tn-one-hour-photo-stealing-pictures-using-them-in-thei-770899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Read this.
AUTHOR: I am the law - (USA)
SUBMITTED: Wednesday, October 05, 2011
If you're read Walmart's photo policy, you'll notice that it says that they can use developed pictures in this way. (Professional photographers have the same policy when they do high school photos, weddings, professional events, etc. etc.) Trust me, it's stated there; I've seen it.
I have to ask, though; Why do you care if they post a picture of your cat or your aunt's back yard? Is your cat wanted by the law or something? Are you hiding bodies in your aunt's back yard? I'd think you'd be flattered that Walmart wanted to use those pictures. I think you're overreacting a bit.

#1 Consumer Comment
You should see
AUTHOR: mr rik - (USA)
SUBMITTED: Tuesday, August 30, 2011
the pics on their wall at home.


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