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Report: #391446

Complaint Review: WAMU - Washingmutual - Internet

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  • Reported By: Bakersfield California
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  • WAMU - Washingmutual http://wamu.com Internet U.S.A.

WAMU - Washingmutual closed my CC account due to inactivity without any email/phone/letter of any kind Internet

*Consumer Comment: WAMU Sucks

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Washington Mutual un-fairly closed my Credit Card account due to inactivey - 4 days before I put a charge on it. That's right - Just called before posting this..

I called days before November 8th my first charge to check up and make sure I could still use the card, said I had a $500 on the credit line as I didn't use the card due to inactivity.. So on November 7/8th I put up a charge from a software site and bought Farkle - the game for my pda.. Then On November 10/11th I put up a charge from palmgear - didn't receive full version of software and was going to issue a chargeback if they didn't answer my emails..anyway that's another story.. I just called like I said to make sure that either the lil over 22 dollars I owed (22 and some change) were due on one bill or just the 12.95 the first time around and on my next bill - the 12 dollars or so... and now it said my account was closed - went to representative and they said they Closed it on November 4th.. That's right 4 days before the first charge - and it went fine on the card and both said my account was still active...

Point here - How was I able to use the card 3-4 days later if the account before hand was closed? Why did it show my account as still active before I called and made a purchase - days just before...

There is also one other thing - that 12.95 was suppose to be 11.95 - I tried a trial at softonic and that Dollar was suppose to be a holding dollar..

If ur wondering what the rep. said - "Srry we can't dispute the closed account without a letter..."

Again why was my account closed 4 days earlier without any notification 4 days before I even put a charge on it? Yes the call earlier was to make sure I was still able to use the card and if it said closed that that time, I would of just said okay - cut up the card and gone on my way and waited to buy the software and put it on my Capitalone card..hmmm, however it never did say such...

I had one closed account due to inactivity - that was I believe HSBC and that's why I called about the WAMU card..

So all - in - all - The charges put up on november 8th and eleventh should of been enough to bring the inactivity to activity..

IF anyone is wondering - I used my Capitalone Credit Card without any issues and now I have American Express - no activity - and my most used one Capitalone - Why Capitalone - It was my first CC and the money order got there in days and I was used to paying off the bills with Capitalone, and I even asked the local branch of WAMU if I could send in via money order or pay there and they said yes, so that's when I got over the fear of using the WAMU card and fear of not paying it on-time...

Anywhoo - the moral of this story - don't trust WAMU at all - Close your account as soon as possible as I was afraid of this with WAMU and well I should of listened to the others - I was afraid of this with Capitalone, however no such claims I read about Capitalone seem to be true to me..However WAMU ripoff reports are coming true to me and it did happen to me as well you... -- I took a risk with Capitalone and Won, I took a risk with WAMU and I lost..

Oh! and Nowhere did It say online at the WAMU site that my account was closed after November 4th.. What a ripoff...

David
Bakersfield, California
U.S.A.

This report was posted on Ripoff Report on 11/14/2008 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wamu-washingmutual/internet/wamu-washingmutual-closed-my-cc-account-due-to-inactivity-without-any-emailphoneletter-391446. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

WAMU Sucks

AUTHOR: Bigcraig - (U.S.A.)

POSTED: Friday, November 14, 2008

Don't trust WAMU, they raised my rate today for the second time in 6 months for no reason, never been late, well below credit limit and always pay on time atleast double the min payment due, we are paying this one off, so F'OFF WAMU Scumbags

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