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Report: #1113923

Complaint Review: warners stellian - edina Minnesota

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  • Reported By: dianadd — hopkins Minnesota
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  • warners stellian edina, Minnesota USA

warners stellian worst company i have ever dealt with in my whole life! edina Minnesota

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we purchased 4 LG appliance from warners stellian, 4 years ago..and an extended warranty. for 4 years, we have had ruined meals, and a loud dishwasher (hmmm.we thought we bought a quiet one). dealing with customer service is only if you have patience and plenty of time on your hands. i have lost count of the number of times that a "repair" person has come to our home, only to ask me for the manual, told me i could recalibrate my oven online (WHAT?), and was also told that "it works now, but i don't know if it will be when you cook".

the extended warranty has done no good. we were gleefully told by our sales person, that if we bought it and had to have the same appliance repaired 3 times, they would switch out the bad one for a new one. hahahaha

they make up stuff about the warranty as you go along. 

i will never ever ever shop at WARNERS STELLIAN again..ever..

by the way, as you sit on hold for crazy amount of time, you get to hear their recording about how great there service dept. is, and how they are known for their great customer service.

 

This report was posted on Ripoff Report on 01/08/2014 01:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/warners-stellian/edina-minnesota/warners-stellian-worst-company-i-have-ever-dealt-with-in-my-whole-life-edina-minnesota-1113923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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