waste management of denver over charged denver colorado

signed up for their services. cancelled 3 days later. talked to a lady in Phoenix. she sd  she would cancel and i would owe nothing.  Sd she would cancelt the drop off of their garbage cans. (home) a few days later intercepted delivery guy for the the garbage cans. sd we cancelled and did not need.  She sd since we had not got the cans and i had not received my first billing yet.  Then I would owe nothing.  So i called today and talked to Dwight. Asked why i was being charged $39.71.  He sd it was for set up fees.  I asked if they had even picked up anything. He sd he had no idea. I asked what the fees were for again.  He sd that they were for maintaining their trucks and landfills.   I sd please remove the charges. He sd he could not do that.I asked why? I sd this seems ridiculous. he sd he was sorry. I sd i guess this is a lesson learned.  he sd have a good weekend!  This seems to me as a bit of baloney.  $39.71 for nothing.  If i ran my business like this... would have no business!