Complaint Review: Watchfinder.uk
Watchfinder.uk Watchfinder Co. Improperly Packaged a High Value Collectors Watch & Under Insured it. Maidstone England / Kent
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They traded me a Limited Edition OMEGA Seamaster 300m SPECTRE 007 (value $10k) for my Vintage Omega 300 (circa 1968)Value $15-17k.I understand they are in busisnee tomake a profit I AGREED TO THE TRADE. THEN THINGS WENT VERY WRONG. Their DISPATCH DEPT Botched up the CUSTOMS forms . I caught it and quicly asked it be corrected . Because the forms were so slooply filled out i express a concern that another person PACKAGE MY WATCH. They assured me twice it was packed properly.
FedEx delived the package on Jan 2 2018 ,the outer box has the corner broken open. Upon opening the package I was HEARTBROKEN to find the Beautiful Presentaion case DESTROYED. There were only 7007 of these Limited Editions made and the case CAN NOT BE REPLACED.The packaging was a USED BOX that look like they got it out of a DUMPSTER. NO PADDING JUST DUMPED IN THE BOX AND TAPED UP . WITH LOTS AND LOTS of FRAGILE TAPE??
I agreed to the TRADE in the first place because I felt the limited Edition would gain value over the years. [continued below]....
The company has refused to answer my emails! to make it worse they only INSURED IT FOT $1,000 USD?? But declared it value at 7,050 Pounds.
This watch is still under Omega warranty for 2 more years, for them to ship a WARRENTED OMEGA product tome in Sub Standard packaging is OUTRAGOUS!
Watchfinders MATT BOWLING will not answer my Emails> Customer service at Watchfinder ENDS ONCE THEY ARE PAID!
This report was posted on Ripoff Report on 01/04/2018 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/watchfinderuk/maidstone-england-kent-me14-1nx/watchfinderuk-watchfinder-co-improperly-packaged-a-high-value-collectors-watch-under-1421079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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