Complaint Review: Wawadigital.net - starlightcamera.com - Brooklyn New York
- Wawadigital.net - starlightcamera.com Brooklyn, New York U.S.A.
- Phone: 866-722-7209
- Web:
- Category: Cameras & Video
Wawadigital.net - starlightcamera.com ripoff; they hung up on me three times Brooklyn New York
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Tuesday June 14,2005 I placed an order for a Panasonic Digital Camcorder; and although the website said that the merchant was closed; and apologized for the inconvenience; all orders would be processed the following day.
So, I went ahead and placed my order and then called the merchant early yesterday morning to confirm my order. The man I talked to tried to sell me extra equipment which I did not want, and I turned the conversation to the camera itself; and delivery. I paid extra for 2 day air. The guy said in a very loud and sharp tone: "Think! Think about it! We were closed yesterday, I have 3,000 orders to process, you're not the only one!" I said "Why?" I paid the extra charges. He Hung Up on me.
I called back to the customer service department, and he answered the phone. I said "You're the same guy I just talked to; and he said "I don't know what you're talking about, and hung up on me again. I called back and wanted to speak to a Manager, and again this man hung up on me....At this point I called American Express and reported the incident; I wrote to Yahoo, and I made an official complaint to the Federal Trade Commission.....Buyer Beware...Any Merchant that has a Rating of 3 or lower...don't bother.....I failed to follow the Advise of Other Customers who had a similiar experience....As a final note I received a call from someone from this company; with a real attitude; and used the F word in regards to the order of the camera....Not a Very Pleasant Experience............
Geraldine
Pacifica, California
U.S.A.
This report was posted on Ripoff Report on 06/16/2005 07:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wawadigitalnet-starlightcameracom/brooklyn-new-york/wawadigitalnet-starlightcameracom-ripoff-they-hung-up-on-me-three-times-brooklyn-new-146486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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