We Clean Carpert We clean worldwide Over charged my credit card, no response until threatened fraud. Milwaukee Area Internet

"We clean carpets" I initally used them, because the prices seemed reasonable online. I schedualed my appointment within the day which was nice, the "dispatch" guy had given , me a timne and said the carpet cleaner would call me an hour before appointment time. Fifteen miniutes after the appointment time the guy showed up, did not call ahead to let me know he was coming, or running a few miniutes behind, instead he sat in his van and talked on his phone for another 10 miniutes or so. We got up stairs he asked for my email to send recipet asked if I wanted sanatization, I agreed to the one main room. He said he would call when he was done. I never recieved a call came back an hour and a half later and saw that he was gone and he left bussiness cards with another companys name on them. Checked my bank statement and I was charged 60$ over the amount I had agreed upon through another company (worldwide clean) when the company I had called was "we clean carpets" . I called them back got no answer, called again and left message for book keeper asking to call back. Waited an hour called again one hour before their closing time still no answer. Called again Saturday, left another message. Called again Sunday, left another message. Called again Monday morning, left another message. Called again Monday afternoon left another mnessage. Called my bank, they did some reasearch come to find out I am not the only one who has had this problem. Finally called the book keeper another time left a message saying if this matter was not resolved within 24 hours I was reporting fraud. Got a call back within one miniute. She then emailed me my recipet that I had never recieved. I looked over the reciept to find I was charged extra for something I did not agree to, but because I signed the guys phone I will still be charged for the service.
Something seems fishy to me that there were three different names for the company that cleaned my carpet. Now I am disputing my bill with the bank, never sign something on a cell phone the quote that you agree to will become something much larger. Please dont get ripped off like I did.