We Clean Carpets Worst Customer Service Ever Dallas Texas

We Clean Carpets is the most unprofessional business I have ever worked with.

I hired the company to clean a couch back in October. After the initial cleaning, in which the technician tried to have me more than I was quoted, my couch was left ruined and the rug surrounding it had water damage. I called and they tried to send the same repair man out to clean it but he missed his scheduled time several times. Finally, I gave up on getting the couch repaired.

Today, I finally received a call back from them today (7 months later) to offer me a discount. Karen was who I spoke to and after I told her about my ruined couch, she hung up on me. When I called back, I asked to speak to her manager, which she said she was. When I asked if I could speak with someone else, she gave me no other options.