Complaint Review: WeatherMaster Custom Windows - Baltimore Maryland
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- Author Not Confirmed
- WeatherMaster Custom Windows 2115 Eastern Avenue Baltimore, Maryland United States of America
- Phone: 410.753.4650
- Web: www.weathermaster-window.com
- Category: Blinds / Shutters / Window Care
WeatherMaster Custom Windows Took deposit, never did the job Baltimore, Maryland
*UPDATE Employee: True report?
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I did estimate for my windows beginning of November 2010 guy told me that he will installmy windows middle of December 2010, so I can get my tax credit, he made a very big deal out of it and told me to do it as quick as I can other wise I'll missed the deadline. I sign contract with him and give him a deposit. In about 3 weeks he called me and told that he made a mistake and I have to pay more now because he have to order different type of windows, after long conversation, and his explanation to me how important to do it before end of the year so I can get my tax credit, I agreed to the additional charges and send him a check. Never heard from him again. He never try to contact me and explain the delay.
I called him couple times in January 2011, to ask for my money back, never get any answer. Called the the company as well, they told me to live him a msg. "great suggestion", Thank you customer service of WeatherMaster windows.
I finally get in touch with a manger, who told me that I cant get my money back because I'll breach the contract.
Don't do business with WeatherMaster windows.
This report was posted on Ripoff Report on 01/31/2011 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/weathermaster-custom-windows/baltimore-maryland-21231/weathermaster-custom-windows-took-deposit-never-did-the-job-baltimore-maryland-689086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
True report?
AUTHOR: WeatherMaster - (United States of America)
SUBMITTED: Monday, February 07, 2011
WeatherMaster Custom Windows is not aware of any customer with such a complaint. The State of Maryland highly regulates contractors-- if these allegations were true it would constitute a violation of home improvement law, and perhaps even theft. Our company has been a Maryland licensed contractor for over 24 years where we maintain a clean record. We are also accredited by the Better Business Bureau of Greater Maryland where we have an A+ rating http://www.bbb.org/greater-maryland/business-reviews/windows-installation-service/a-weathermaster-company-in-baltimore-md-7827.
If the author contends the information provided in his/her report is true, please provide your name and/or contract number so that a company official can look into this matter, and respond appropriately.
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