Complaint Review: WEBstaurantstore - Lancaster Pennsylvania
- WEBstaurantstore 2205 Old Philadelphia Pike Lancaster, Pennsylvania USA
- Phone: (717) 392-7472
- Web: www.WEBstaurantstore.com
- Category: Specialty Stores
WEBstaurantstore Ships Damaged Goods, Claims it's my fault because I signed for the package. Lancaster Pennsylvania
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I ordered 3 tables and 2 were received damaged. They won't refund or send me new tables. They are telling me because we signed for the UPS driver that we are responsible for the damage. They are going to file a claim with UPS and told me to expect a 30% refund in 6-8 weeks. They say I am responsible for the damage because I didn't open the large boxes and inspect them before signing for them. I have never had a UPS driver wait around while I open my package before I sign for it.
I will be contacting the credit card company and disputing the charges. I can't believe the terrible service. This place isn't Amazon. BEWARE! I have almost $500 tied up in these tables.
This report was posted on Ripoff Report on 10/03/2014 06:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/webstaurantstore/lancaster-pennsylvania-17602/webstaurantstore-ships-damaged-goods-claims-its-my-fault-because-i-signed-for-the-packa-1180816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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