Report: #112548

Complaint Review: WellNet America - American Values - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: APPLE VALLEY California
  • WellNet America - American Values www.americanvalues.tv or www.wellnetamerica.com Las Vegas, Nevada U.S.A.

WellNet America, American Values stole my money. Rip-off! Las Vegas Nevada

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In July 2004 I was offered free gas for trying a 30 day free membership with WellNet. All I had to pay was $3.00 shipping. I was told I could cancel before the 30 days were up and I would not be charged. Before the 30 days expired, my credit/debit card was charged two amounts totaling about $230.

I immediately called the 800 number listed. I was told that they would refund my money, but I had to first fill out a "request for refund." They sent this form out to me and I filled it out and sent it in. I called and was told they received the request on August 4th (almost 4 weeks after I mailed it) and were processing it. I should receive a refund check within 10 to 14 days.

After waiting 14 days, I called back. I was then told that they don't know why I haven't received the check and they would "investigate" it. This would take 72 hours to process, and then 10-14 days to mail another check out. This has continued for 3 months now. My account has been "investigated" twice, "red-flagged" once, and it is now "priority-flagged"

They, of course, have no way for me to contact the corporate office. No phone number, no address. They did give me an email address, but when I emailed them I got a "delay" message back.

I don't understand how these people can steal so many people's money and get away with it. I want my money back, but even more than that, I want them to get caught so they can not continue to steal people's money!

APPLE VALLEY, California

This report was posted on Ripoff Report on 10/12/2004 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wellnet-america-american-values/las-vegas-nevada-89114-8434/wellnet-america-american-values-stole-my-money-rip-off-las-vegas-nevada-112548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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