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Report: #322643

Complaint Review: Wells Fargo Bank/ Chicago Title,phoenix Az. Office - Phoenix Arizona

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  • Reported By: wellton Arizona
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  • Wells Fargo Bank/ Chicago Title,phoenix Az. Office (wells)1150 W.washington St.tempe Az.85281/(chicago)2701 E.camelback Rd. Suite130 Phoenix,az.85016 Phoenix, Arizona U.S.A.

Wells Fargo Bank/ Chicago Title,phoenix Az. Office wells-no hud1 given to me, ever. /chicago-requested, alot but never got hud1 till close 3-19 & it was wrong Wells-tempe, az/ chicago- phoenix Arizona

*Consumer Comment: From someone in the industry

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i purchased a home on 1-24-08. i paid $1,000 then. called 3 lenders to get best rate,my fico is 760.2 were 5.5 fixed no pmi but i pay 5% down + all close cost,apx $1,800. wells fargo stated 6% fixed no pmi and all i had to pay out of pocket was 5% down. so i went with wells. they sent some papers, but no hud1 of any kind. this home was owned by dueshe bank in ca.

i asked numerous times for the hud1 or more info from wells,but all they would say is i had to get it from chicago title in phoenix. i called and called and so did realtor. said they would send it, but they never did. i did get a hud1 est. at signing. i signed it, but below signature i noted that figures were wrong. i called bank when i got home and all they would say is they dont do close cost rolled into loan. when i asked why i wasnt told this or given a hud1, all they said was they would take $220 commision for banks loan officers commision. at that point i was going to get loan from bank of america, but was told by seller (dueshe bank) if i didnt get everything done by 3-31 there would be a daily monetery penalty. being it was already 3-20 there was no way another lender could be done by then.

when i signed docs on 3-19 it had already been put off 3 times. i didnt lock the 6% it would have expired anyway. if close would have been even at 2nd postponement, rate would still have been 6%. when signed 3-19 it was 6.875%. costing me $30 more each month. this is the 12th day since i signed & paid the $3,300 more they wanted, but still havent received keys. there was a paper i was given on 3-19 saying it takes extra 3-5 days because it was a foreclosure. its been 12 days and for last 10 days, i keep getting the runaround. i asked chicago title do they follow respa rules. they said yes, but they did not with me. also 75% of time id call them or my agent, they will hang up before anyone says a word. real good way to do buisness. i would have walked away,but i bought this home for half price after looking for 2 years. wells fargo did the bait and switch, and no hud1. chicago title wont do what they promise or are bound by law to do and i never got hud1 of any kind from anyone until i signed docs on 3-19.

im so mad i couldnt beleive wells fargo and chicago title acting like and being crooks. im looking for attorney to represent me. they cannot get away with illegal practices. bruce eloy, az. (new home if i ever get keys)

Bruce7873
wellton, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/31/2008 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-bank-chicago-titlephoenix-az-office/phoenix-arizona-85281/wells-fargo-bank-chicago-titlephoenix-az-office-wells-no-hud1-given-to-me-ever-chica-322643. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

From someone in the industry

AUTHOR: David - (U.S.A.)

POSTED: Thursday, June 12, 2008

You are correct about the HUD-1 (settlement statement). You have the right to review it 1 business day prior to the closing day (per RESPA Sec. 3500.10). This comes from the title company, the lender would not be able to provide you with one. Wells Fargo does a HUD-1 workup as part of their lender's instructions to the title company, but it's not official.

Wells Fargo is notorious for not delivering the loan documents to the title company until the night before the closing or the day of the closing. Your escrow officer was probably trying not to throw Wells under the bus by avoiding your request for the HUD (if they make Wells look bad, they could lose thier business). Does that make it right? No, but it may explain why.


As far as the "bait and switch" did you compare your Good Faith Estimate with the HUD-1 at closing? The loan programs that you are describing in your statement don't quite add up. They sound like different aspects of a few types of loans out there. Compare your most recent GFE to your HUD and see if your loan program really changed.

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