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Report: #1445834

Complaint Review: Wells Fargo Bank Credit Card Department - LOS ANGELES California

  • Submitted:
  • Updated:
  • Reported By: HOWARD — LOS ANGELES California United States
  • Wells Fargo Bank Credit Card Department 420 montgomery street LOS ANGELES, California United States

Wells Fargo Bank Credit Card Department Their Very Lengthy Credit Card Customer Service Department At (1-800-642-4720) Took ME Two (2) Phone Calls And Over 30 Minutes Of Wasted Time Just To Dispute $1.25 And The Supervisor Gave ME Nothing For My Extensive, Unnecessary Waiting Time! LOS ANGELES California

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Wells Fargo Credit Card Customer Service Sucks!

I called up the Wells Fargo Visa Credit Card Customer Service Phone Number of:  1-800 642-4720 because I needed to Dispute a Charge for Only $1.25.

The first time I called was yesterday back on Saturday, June 2, 2018 and was On Hold For At Least Eight (8) Minutes with Nobody Picking Up The Line.

I got so angry and frustrated and Hung Up The Phone and then I called back for the Second (2nd) Time!

On My Second (2nd) Phone Call, One Of The First Things That I Heard was a Voice Recorded Message Stating That The Horrible Wait Time Will Be Well Over (10) Minutes Long

Can You Believe It?

A Billion Dollar Company Can NOT Afford To Hire More Represenatives To Handle Supposedly The High Volume Of Calls!  Ridiculous!

Please NOTE:  I Never Have To Go Through The Same Experience With Chase BankHSBC or even when I used to have the American Express Card either!

Only Wells Fargo Bank Would Do This To Their Customers because they are So CheapDisgusting And Filthy and Only Care About Your Wallet And Nothing More!

On A Potential Good Note:  I eventually reached somebody and was Passed On To A Supervisor whom I Disputed The Transaction For Just $1.25 and I Also Complained About Having To Spend More Than (30) Minutes On The Phone During Both Phone Calls Just To Dispute $1.25!

Do You Want To Know What She Gave ME For My Horrible And DisgustingUnnecessary Waiting Time?    Answer:  Absolutely Nothing!

PLEASE NOTE:  They Can Afford To Waste Over (30) Minutes On The Phone Just To Dispute $1.25But Can Not Afford To Take Care Of Their UpsetDisatisfied Customer By At Least Offering Out Some Wells Fargo Rewards Points Or Something

MY PERSONAL RESPONSE:   Grossly Embarrassing And Ridiculous To Say The Very Least!

Final Thoughts:  I Am Now Letting The Whole World Know About The HorribleLow Class Customer Service Experience That I Had Recently Received From Wells Fargo Bank!

I am so Glad that I Rarely Use The Credit Card Anyway!

Thank you.

Sincerely yours,

Howard Paul Shore

Angry And Upset Unsatisfied Customer

Executive, Volunteer Writer For Google And Tripadvisor Websites

/HPS

This report was posted on Ripoff Report on 06/03/2018 09:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-bank-credit-card-department/los-angeles-california-94104/wells-fargo-bank-credit-card-department-their-very-lengthy-credit-card-customer-service-d-1445834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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