Wells Fargo Bank Credit Card Department Their Very Lengthy Credit Card Customer Service Department At (1-800-642-4720) Took ME Two (2) Phone Calls And Over 30 Minutes Of Wasted Time Just To Dispute $1.25 And The Supervisor Gave ME Nothing For My Extensive, Unnecessary Waiting Time! LOS ANGELES California

Wells Fargo Credit Card Customer Service Sucks!

I called up the Wells Fargo Visa Credit Card Customer Service Phone Number of:  1-800 642-4720 because I needed to Dispute a Charge for Only $1.25.

The first time I called was yesterday back on Saturday, June 2, 2018 and was On Hold For At Least Eight (8) Minutes with Nobody Picking Up The Line.

I got so angry and frustrated and Hung Up The Phone and then I called back for the Second (2nd) Time!

On My Second (2nd) Phone Call, One Of The First Things That I Heard was a Voice Recorded Message Stating That The Horrible Wait Time Will Be Well Over (10) Minutes Long. 

Can You Believe It?

A Billion Dollar Company Can NOT Afford To Hire More Represenatives To Handle Supposedly The High Volume Of Calls!  Ridiculous!

Please NOTE:  I Never Have To Go Through The Same Experience With Chase Bank, HSBC or even when I used to have the American Express Card either!

Only Wells Fargo Bank Would Do This To Their Customers because they are So Cheap, Disgusting And Filthy and Only Care About Your Wallet And Nothing More!

On A Potential Good Note:  I eventually reached somebody and was Passed On To A Supervisor whom I Disputed The Transaction For Just $1.25 and I Also Complained About Having To Spend More Than (30) Minutes On The Phone During Both Phone Calls Just To Dispute $1.25!

Do You Want To Know What She Gave ME For My Horrible And Disgusting, Unnecessary Waiting Time?    Answer:  Absolutely Nothing!

PLEASE NOTE:  They Can Afford To Waste Over (30) Minutes On The Phone Just To Dispute $1.25, But Can Not Afford To Take Care Of Their Upset, Disatisfied Customer By At Least Offering Out Some Wells Fargo Rewards Points Or Something! 

MY PERSONAL RESPONSE:   Grossly Embarrassing And Ridiculous To Say The Very Least!

Final Thoughts:  I Am Now Letting The Whole World Know About The Horrible, Low Class Customer Service Experience That I Had Recently Received From Wells Fargo Bank!

I am so Glad that I Rarely Use The Credit Card Anyway!

Thank you.

Sincerely yours,

Howard Paul Shore

Angry And Upset Unsatisfied Customer

Executive, Volunteer Writer For Google And Tripadvisor Websites

/HPS