Report: #1093180

Complaint Review:

  • Submitted: Sat, October 19, 2013
  • Updated: Sat, October 19, 2013
  • Reported By: lets stop all of them — west palm beach Florida
    332 W Broadway Suite 801-C
    Louisville, Kentucky
    USA Bert Williams, Jr.CRS25 Business Services, Inc.332 W Broadway Suite 801-CLouisville KY 40202866. claim to sale authorized user account paid them nothing got done call several message dont trust those people full with excuses and bs if you don't trust what i said used there services you will find out be aware Louisville Kentucky

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 claim to sale authorized user account paid them nothing got done call several message dont trust those people full with excuses and bs if you don't trust what i said used there services you will find out be aware


Here are the AUs for this week. Any clients added on the Discover cards by this Thursday will post by 9/24! Need something to post quicker? The Citi $17.5k/2013 line will post 9/18...yes, that's next Wednesday! It'll post quicker than Discover and do not need a pull to post. To make the deadline, we need your deposit and client info by noon tomorrow.

Let us know if you have any questions.

Citi, $17.5k, 2-2013, 11th ($510) - 7 spots
Chase, $12k, 6-2012, 15th ($440) - 3 spots
Barclays, $12.5k, 2-2012, 16th ($490) - 2 spots
Barclays, $17.5k, 9-2012, 18th ($520) - 3 spots
Sears, $5k, 2011, 19th ($410) - 2 spots
Chase, $7.5k, 2-2012, 20th ($400) - 4 spots
Citi, $5k, 11/2012, 20th ($370) - 8 spots
Chase, $12k, 2001, 20th ($530) - 4 spots
Chase, $9k, 2011, 20th ($440) - 4 spots
Chase, $5k, 2009, 20th ($400) - 4 spots
Chase, $6k, 2008, 20th ($430) - 4 spots
Sears, $6k, 8/2012, 23rd ($420) - 2 spots
Barclays, $15k, 1-2013, 23rd ($510) - 6 spots
Chase, $5k, 1999, 27th ($420) - 2 spots

These Discover lines posts by 9/17 if added this week!
Disc $5.3k/2011 ($370) - 1 spot
Disc $6.6k/2006 ($390) - 2 spots
Disc $7.5k/2005 (400) - 2 spots
Disc $8k/2003 ($410) - 1 spot
Disc $8k/2007 ($400) - 2 spots
Disc $10k/4-2012 ($450) - 2 spots
Disc $11.7k/1996 ($490) - 2 spots
Disc $12k/2005 ($480) - 2 spots
Disc $16.5k/2007 ($490) - FULL
Disc $20k/2004 ($540) - 1 spot
Disc $20k/1995 ($550) - FULL

**Special Note on Discover + Chase Cards**
Because it has been a challenge finding someone to pull reports (we have a few contacts but they are all in discussion stage so far), we're only accepting clients for Discover and Chase lines that have Credit Check Total (CCT) accounts or are willing to sign up for them. Need full membership. With a CCT account, you can perform a soft pull to post the line and we can teach you how to do so at the appropriate time. It still takes 2 weeks after client is added to season onto file but at least we all don't have to wait for a vendor to pull the reports and it saves your client(s) an inquiry. For clients with primary address in FL, TX, or NY, the CCT soft pull doesn't work so we recommend either TrueCredit or FreeCreditReport for those clients.
Let's clear up a few things before we proceed.  If we had any intentions on scamming you, or withholding any funds unjustifiably, you would not be getting this email.  Nor would we have responded to your threatening emails, or attempted to address all of your concerns on a consistent basis.  You were notified that the line usually post within 2 weeks from the statement date.  You were given the statement date PRIOR to you even purchasing the line. You began demanding a refund even BEFORE THE STATEMENT DATE.  We still continued to respond and educate you on how the process works.  You mentioned that it's the client, not you.  Your capacity as the representing agent of the client entails educating the client on how this industry works.  
Once the client has been added as an authorized user, you can't expect for the line to post before the bank actually processes the request to add the authorized user.  The bank will usually add the authorized user 3 to 5 BUSINESS days from the statement date.  It usually takes about a week from that date for the line to actually show up on the client's profile.  You began demanding a refund before ANY of this took place.  
At this point, you have not updated your client's credit report to see if the line has posted.  You're depending on Alerts from the monitoring service.  You can't depend solely on the alerts.  Previously, I personally depended on alerts in the past, and simply updated my report and saw that the line was on there the entire time.  Basically, I wasted a lot of time because I simply didn't update my report.  We requested that you update the credit report to ensure that the line has not already posted.  You too could be wasting time and not even know it because you failed to update your client's credit report. If you are seriously interested in finding a resolution to this issue, simply update the client's credit report. We will need this to provide proof that the line has or has not posted.  Without this evidence, we will not be able to retrieve a refund from the cardholder, consequently not being able to issue you a refund.  
Asking nicely or not, we are still left with the same result.  If you decide to go to your bank, the first thing that will be asked if you requested a refund.  You can explain to them our common sense refund policy.  Your refund is contingent upon your proof that we were not able to deliver.  UPDATE YOUR CLIENT'S CREDIT REPORT TO PROVIDE EVIDENCE THAT THE LINE HAS NOT POSTED.  If the credit report does not show that the line has posted, we will forward this evidence to request a refund.  Once the refund has been received by us, we will issue your refund.
We are attempting to resolve this for you as quickly as possible.  However, we will need your full cooperation, as well as you refraining from sending us threatening emails.  Rather than anymore time being wasted by having to respond to these emails, we will wait to receive the updated credit report.  We are unable to update the credit report ourselves because it may incur a fee that we will not be responsible for.  Therefore, we request that you or the client conduct this process.
It is important to reiterate to you that we are NOT REFUSING to issue a refund.  It is required that evidence be provided that the line DID NOT post, whereas up to now, you have not complied.  If it is determined that the line has not posted, usually we will give the option of securing another line.  In this case, we will issue you a refund. 
then nothing no service no money no nothing  be aware 

This report was posted on Ripoff Report on 10/19/2013 07:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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