Complaint Review: Wesley Allen Beds - Wrought Iron Wesley Allen Beds - Finish is coming off - Beverly Hills California
- Wesley Allen Beds - Wrought Iron Wesley Allen Beds - Finish is coming off 275 West Beverly Rd Beverly Hills, California United States of America
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- Category: Furniture Manufactures
Wesley Allen Beds - Wrought Iron Finish is coming off Wesley Allen Bed, Wesley Allen, Wesley Bed, Wesley allen, wrought iron bed Wesley Allen sold me a bed for $1499 that is the worst quality I've ever seen. The bed is chipping all over and the finish underneath is a black rust. The beds they make are expensive and made cheap! Beverly Hills California
*UPDATE Employee: Rebuttal Defending Wesley Allen, Inc.
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I bought a wrought iron bed from Wesley Allen. The bed is made from the cheapest materials and I paid over $1500 for it. They told me the paint was special and would never fade. Just 2 months after we had it the paint started to chip off like popcorn. Piece by piece the finish we choose from the factory started to peel. We are now out of over $1500 and the manufacturers wesley allen wont do anything about it.
We contacted Wesley Allen beds directly and spoke to Satwa who told us we need to speak to the retailer we bought it from. Even though they made the bed. Satwa is an obnoxious and couldnt care less.
Do not buy beds at wesley allen. They are made from cheap recycled metal and WILL FADE. Even though they say the paint stays on forever. They are liars at Wesley Allen and their beds are made poor!!
Wesley Allen Beds Are Very Poor Quality!
This report was posted on Ripoff Report on 08/31/2009 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wesley-allen-beds-wrought-iron-wesley-allen-beds-finish-is-coming-off/beverly-hills-california-90210/wesley-allen-beds-wrought-iron-finish-is-coming-off-wesley-allen-bed-wesley-allen-wesl-487678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Rebuttal Defending Wesley Allen, Inc.
AUTHOR: Wesley Allen, Inc. - (United States of America)
SUBMITTED: Friday, October 30, 2009
As a senior executive at Wesley Allen, Inc., I can assure you that we stand by our Limited Lifetime Warranty every step of the way. Our beds are designed to last a lifetime, and we are grateful for over three decades of success as an American manufacturer. We believe this complaint about our product to be unfounded. If there is any legitimacy to it, the consumer is welcome to call Customer Service at 323-231-4275 or to simply speak with the retailer from whom they bought the product. A proof of purchase will be required given that we have doubts of legitimacy for the following reasons. Firstly, the posting is dated August 2009 and mentions an employee named Satwa. We have never had anyone of that name work at our company. Secondly, the consumer's address is one that does not exist. Thirdly, we have never used recycled metal. Had we done so, that would not be the reason for a finish fading or chipping in any event. We ship thousands upon thousands of beds per month alone, and we are proud to say that our Returns Dept is the size of an average kitchen. Thank you.
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