West County Honda Superstore Deceptive, Liars, Unethical, Snake Oil Salesman/Owner Ellisville, Missouri

In response to "Dave", obviously such a dealer won't look to rip off someone they "know well". They made a big mistake in teaching someone their dirty trade practices only to let him go away feeling screwed by them. Can't really trust any car dealer. It's a filthy industry and Federal law ought to hold the sponsoring manufacturers liable for the wrong doings of their dealers. Let a dealership hawk them selves as Honda Whatever, then Honda ought to answer for their actions. By the way, this isn't the first report here I've seen a car dealer try to backpedal on that "go home have a steak laugh my a*s off" line. Seems to be a standard industry wide "joke". Ha ha! It's very amusing, car dealers!

I have known the operator of this dealership for some time and have done business with him in the past, he is as honest and hard-working a man as I know. He is well known by Honda for his ability to run a dealership properly with regard for excellent customer satisfaction. Don;t let the Boston accent fool you, he is a great guy, and will be an asset to the St. Louis community. Go into the dealership and see for yourself, you will be pleased with all that you find there, you can buy with confidence from the folks at West County Honda. (And no I am not an employee of the dealership, not a member of the owners family, just a man who knows a good dealership when I visit it).

This report has tested positive for a high level of Shill/Lackey activity.  Please read with scrutiny.  Good day.

I do in fact know that they did not mean it. We apologize for the joke(s) that were made in bad taste. I assure you that those issues have been addressed accordingly.

Regarding the statements that were supposedly made by the sales managers
mentioned in the complaint (i.e. ripping off customers) are not to be
taken seriously. These managers do not actually have that attitude
towards customers. That is simply their sense of humor, we do apologize
if anyone was offended by it, but they did not mean for it to be taken
seriously. 

This is actually a pretty funny quote from the dealer.  Mr. Dealer, do you actually expect anyone to believe that statement?  They meant every word of it and you know it.

Just think! For ONLY $299 you will know for the rest of your life, how car salesmen are trying to screw you out of every last cent. It ought to be a required class in high school. Money well spent. No really, how many posts on this site are about suckers who got screwed by car salesmen? IF only they had taken that course for $299, just think about how they WOULDN'T have been screwed. Think about how much money they would have saved over a lifetime of getting screwed. As I said, the $299 would be a FRACTION of what they're overpaying. Hell. they'll save that $299 on their first purchase. Money well spent.

The statements in the above report are false. During the training for the salespeople the certification that cost $299 was OPTIONAL, not at all required in any way. If the salesperson chose to get the certification they would be refunded if they stayed with the company for 90 days.

Regarding the issue of the Service Advisor position we are always looking for people that will best fit our needs and are best qualified for the position(s) we have openings for. West County Honda never had, does not have, and never will have any intention of scamming employees.
 
We simply look for the best qualified people for the positions. It was not as if we put this person through training and let them go completely, they were in fact offered an alternative position which we were not legally obligated to provide.

The fact that some of our employees are from Boston has nothing to do with how we do business and or choose employees. We- just like every other company search for the most qualified people for the job.

Regarding the statements that were supposedly made by the sales managers mentioned in the complaint (i.e. ripping off customers) are not to be taken seriously. These managers do not actually have that attitude towards customers. That is simply their sense of humor, we do apologize if anyone was offended by it, but they did not mean for it to be taken seriously.  

Also- our web address is NOT WestCountyHondaSuperstore.com
Correct Address: westcountyhonda.com