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Report: #426720

Complaint Review: Western International University - University Of Phoenix - Phoenix Arizona

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  • Reported By: Alpena Michigan
  • Author Confirmed What's this?
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  • Western International University - University Of Phoenix http://axia.phoenix.edu Phoenix, Arizona U.S.A.

Western International University - University Of Phoenix Dropped me because of hardship then GARNISHED my wages Phoenix Internet

*UPDATE Employee: To be fair

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I enrolled in University Of Phoenix in July of 2005. I lost my job a week after enrolling. Three weeks into class and still not able to find a job near home and running out of money to even buy groceries, I took a temporary job for the summer 5 hours from home and I was to stay in a motel they provided. I told my counselor I would try continue if I could get access to a computer.

I do NOT have a laptop I have a desktop. My desktop was 5 hours away at an empty house with the 'software' needed for the classes. Which is Outlook Express for the 'attendence participation' (threaded discussions 6 times a week) and to email my professors my assignments, and Microsoft Works to type the said 'assignments'.

But I still tried to keep up with the classes using computer access at a library and typing my assignments on yahoo mail. It was extremely time consuming and I hogged the computer at the library trying to post all this. That is IF I could get into the library before it closed. There was really not much I could do about the 'participation" portion and I started failing for bad attendence (have to 'participate' 6 times a week) and even the assignments typed up were not good enough for they HAD to be typed in Microsoft Word in an attachment only and sent to their Outlook inbox.

So I requested a temporary leave of absence until I could get back home after the job was complete. My counselor said that would be alright, I just had to clear it with my professors. I sent an email to the professors, via yahoo of course since I did not have much of a choice. And I recieved no reply back from either one.

Then I received a letter in my mail box back home, saying they wanted the full amount of my student loan of $2,625.00 or it will be sent to a collection agency on behalf of University Of Phoenix for a failure to pay. When I called my counselor back to ask 'why?' he stated, (coldly I may add now that I am no longer a student my best interest is not at stake) that it was the deciding factor of the professors and they did not approve of my leave of absence and 'dropped me failing' instead of 'withdrawl passing' and if I were to check my OUTLOOK inbox I would have read the denial of withdrawl and the copy of my request, but instead I just quit participating (????) and it is now my responsibilty to pay the loan back in full.

It isn't as if I wanted to quit. I wanted to finish, but I needed a computer and the professors cared more about being paid than actually assisting a student who was clearly have a difficult time. Now the defaulted loan has been sent to collections and there was a GARNISH of my wages.

Wolfeyez
Alpena, Michigan
U.S.A.

This report was posted on Ripoff Report on 02/20/2009 06:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/western-international-university-university-of-phoenix/phoenix-arizona-85040/western-international-university-university-of-phoenix-dropped-me-because-of-hardship-t-426720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

To be fair

AUTHOR: Workaholic1 - (U.S.A.)

POSTED: Thursday, February 26, 2009

I am sorry for your loss and will certainly not defend the University of Phoenix or the professors in question for the way that they treated you. However, I would like to point out that legitimate universities also have rules that professors must communicate with students through the official university email system (not through Yahoo email or other outside services) in order to protect the students' privacy; anyone could set up an email address with Yahoo in your name and use it to gain access to your private records if such rules did not exist. No matter which school you attend, it is your responsibility to make sure that your financial situation is sorted out properly by telephone, by fax, or by snail-mail if you are unable to go through the university's website or email system. This is bureaucracy at its worst, but it is not unique to the University of Phoenix.

I would also like to mention that University of Phoenix professors are paid peanuts and have overwhelming responsibilities. Those, like me, who actually take the time to care about their students end up making about $3.50 an hour--well below minimum wage. The system is unfair to both students and teachers. Many of the teachers are forced to work that grueling job in addition to another job just to make ends meet. We also have children at home that we are trying to feed and bills that we have to pay (including enormous student-loan bills from our own college and graduate-school days). We are not the well-off, lazy, uncaring people that you imagine.

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