Western Union- California Check Cashing Community Choice Financial Disregarded and tossed aside. Stockton California

California check Cashing took a $160 Western Union payment to a biller. That biller is PG&E, my utility company. I was charged $1.50 for the transaction service charge.

This transaction took place on June 2, 2014. I received a receipt and a printed screen shot from the representatives computer screen as my receipts. I checked the receipt and it had the correct PG&E account number.

Then I received a letter from my PG&E office on June 11, 2014 advising 15 day notice to pay. In conversation with my biller I realized they paid the $160 to a non existent account to my biller. This information was reflected on the printed screen shot receipt.

I contacted California Check Cashing and they have not located the money as of yet and my bill is still not paid and it is June 12, 2014 end of business day. My biller has not received any monies for over ten days.  I was in a payment plan with my biller which is voided now.