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Report: #524594

Complaint Review: Westin Automotive Products - St. James Minnesota

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  • Reported By: Scott — Aurora Colorado U.S.A.
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  • Westin Automotive Products 5200 N. Irwindale Ave. #220 Irwindale CA 91706 St. James, Minnesota United States of America

Westin Automotive Products Westin Tube Steps, No Warranty, No Customer Support, only lies. Their tube steps will rust out in under a month. St. James, Minnesota

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I had 4wheel parts performance centers install a paid of chrome Westin tube steps on my truck.  In less than a month the chrome had rust spots all over it and its not just surface rust.  Cleaning and polishing made no difference. 


I contacted 4wheel parts and they said they only warranty their labor.  (Don't go to that place either!) So I contacted Westin and they said they would warranty them....when they had stock.  I have tried to contact Penny Naus at customer service many many times.  She is never available, never returns my phone calls or emails.  She said they would have stock within 3 weeks.  That was 2 months ago. 


This company obviously doesn't stand behind their products as I have now seen other rip-off reports about them.


Try another manufacturer.  ANY other manufacturer. 

This report was posted on Ripoff Report on 11/16/2009 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/westin-automotive-products/st-james-minnesota-/westin-automotive-products-westin-tube-steps-no-warranty-no-customer-support-only-lies-524594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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