Complaint Review: Westinghouse Digital Electronics - WDE.com - Santa Fe Springs California
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- Author Confirmed
- Westinghouse Digital Electronics - WDE.com 12150 Mora Drive Santa Fe Springs, California U.S.A.
- Phone: 562-2369811
- Web:
- Category: TVs & VCRs
Westinghouse Digital Electronics - WDE.com, WESTINGHOUSE has the Worst Customer Service EVER, They WON'T HELP or Fix or Care. Santa Fe Springs, California
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- April 2008 I Purchased a 32 LCD TV for a Friend's Mother who's House Burned down.
- Out of the box it did not work.
- Westinghouse said to call back in 2 days for an RMA Number.
- I called back they said call Back in 2 MORE days.
- 6 months: 96 Phone Calls at an average of 1 Hour Each. ($???)
Replaced the Ladies TV Out of My Pocket ($550)
- Jan 2009 they FINALLY replace the first TV
- No Compensation to me.
- Feb 2009 Westinghouse sends me a TV mount for a TV I don't own. (Their Idea of Compensation for 6 months of Lost Time, Brutal Service, Stress, ETC....
- Westing house then sends me an Electronic Picture Frame for my Troubles; IT DOESN'T WORK.
- 22 Phone Calls Later with MANY PROMISES they Send Another Frame; It DOES NOT WORK Either.
- Many Promises but NO DELIVERY.
- Westinghouse TALKS the TALK, But Doesn't WALK the WALK.
Do Not BUY WESTINGHOUSE. They will NOT honour the Warranty without Rediculous amount of calls.
PS: The Service department is on HOLD All Day and they DO NOT Return Phone Calls.
Terry
Calgary, Alberta
Canada
This report was posted on Ripoff Report on 07/31/2009 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/westinghouse-digital-electronics-wdecom/santa-fe-springs-california-90670/westinghouse-digital-electronics-wdecom-westinghouse-has-the-worst-customer-service-ev-475419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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