Report: #1360276

Complaint Review: Westinghouse - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, March 07, 2017
Updated: Tue, March 07, 2017
Reported By: LSG — Fort Lauderdale Florida USA

Author Not Confirmed

Why?

Westinghouse Nationwide USA

Phone:
Web:
Category: TVs & VCRs

Westinghouse Defective Product, Poor Customer Service Nationwide

*General Comment: And??

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I puchased a 55" Westinghouse "Smart TV" from Best Buy. The TV turns out to be not so smart as it doesn't remember my wifi password and I have to re-enter it each time I want to use the TV.

After dealing with Westinghouse customer service over the phone, I'm told the TV is defective and has to be returned. By now, the store won't accept it back because they only accept returns up to 2 weeks. So now I have to ship it to Westinghouse at my expense.

This report was posted on Ripoff Report on 03/07/2017 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/westinghouse/nationwide/westinghouse-defective-product-poor-customer-service-nationwide-1360276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

And??

AUTHOR: Tyg - (USA)

SUBMITTED: Tuesday, March 07, 2017

POSTED: Tuesday, March 07, 2017

And WHERE is the ripoff?? Since YOU provide ZERO information to back ANY of your claims. No time frame on the purchase of the TV. How long have YOU had it. Did you have an extended warrenty?? Its quite common for ANY manufacturer to demand that YOU pay the shipping costs, especially if its out of warrenty or outside of the return dates from a retail purchase. So without more information YOUR post reads WAA!WAA!!! THEY want me to pay and I THINK its unfair!! WAA! WAA! If its a smart TV did YOU update it?? It could just need a software update to fix YOUR issue. Or YOU could switch YOUR wifi password to a numeric string of numbers so its easy to enter on your remote.

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