Complaint Review: westlake finacial - los angeles California
- westlake finacial p.o. box 54807 los angeles, California United States of America
- Phone: 18887399192
- Web: www.westlakefinancial.com
- Category: Car Financing
westlake finacial disrespecful finacial manager los angeles, California
*Consumer Comment: I DON'T work for this company or any other....
*Author of original report: the first time
*Consumer Comment: ALL you need to do to avoid all this is....
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On 1/19/2012 I made a payment that I was late on I had spoken to jorden on 1/18/2012 and he let me know just to make the payment so it was like a promise to pay arrangment. so I did. I went into a wells Fargo bank and made the deposit and then called then to give them the transaction number.first off the woman who answered the phone answered it like I called her home I let her know that I was calling because I just made a payment and I am calling to give them the transaction number. the woman the asked me why I didn't pay. I let her know I didn't have the money but I called and made the arrangement so then told me "no you didn't " .I told her I spoke to a man named jorden .then she said well don't you have some type of government assistant that can help you and I told her that was uncalled for. she then said why are you making it personal everyone here ask the same question .I told her do you want the transaction nimber age then took the number and said well your car may get repo because we don't get bank payment for 2weeks and if the car gets repoed it my fault..
this company is extremely disrespectfulthe way she started the conversation was very unprofessional the was yelling and asking personal questions. I wouldn't have anyone work with this company. they threaten people and are very disrespectful.
This report was posted on Ripoff Report on 01/19/2012 03:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/westlake-finacial/los-angeles-california-90054/westlake-finacial-disrespecful-finacial-manager-los-angeles-california-825348. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
I DON'T work for this company or any other....
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, January 19, 2012
I'm retired.
I've been accused of working for about 30 different companies here on ROR.
IF you were truly late only once and aren't late again, you should have no further trouble wlith this company.
Hope it all works out for you.
#2 Author of original report
the first time
AUTHOR: nine69 - (United States of America)
SUBMITTED: Thursday, January 19, 2012
To Ken this was the first time I was late on my payment and why would they give the option for a promise to pay if when you do they have disrespectful employees she was way out of line and I am sure you work for this company so you feel the need to defend them the women was out of line and I would love for you to call a company and they disrespect you but that maybe how you address your customer also.
#1 Consumer Comment
ALL you need to do to avoid all this is....
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, January 19, 2012
Make your FULL payment on time EVERY time.
Just how many times have you been a "little late?"
They are just holding you to the contract YOU agreed to and signed.
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