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Report: #250507

Complaint Review: Weston Nissan Volvo Dealer - Davie Florida

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  • Reported By: South Miami Florida
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  • Weston Nissan Volvo Dealer 3660 Weston Road Davie, Florida U.S.A.

Weston Nissan Volvo Dealer Total Ripoff and Crooks Davie Florida

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I have a used volvo that I bought without warranty. I started having some mechanical problems on it, so I took it to Weston Volvo in Davie, Florida. They took a look at the care and they told me it would cost me $2000+ to fix it since I did not have a warranty on it. They also told me to buy a warranty and all future problems would be covered. So I decided to spend $2700 to get the warranty and have all future problems covered. Once they got my car and fixed it, they said the problem was a recall after all and it wouldn't have cost me anything.

I left thinking why did I spend so much money on a warranty since it was a recall that was covered by the manufacturer? But I also said to myself, at least any future problems would be covered. I started driving it and again had the same mechanical problems. Took it back to the dealer three times, missing time off work, for the same thing a recall part that needed to be replaced and covered by the manufacturer. This time the car ran smoothly and finnally everything is fine. Except one thing, my radio/cd player was working great until that last time I took it to the dealer.

When I got my car back, everything was fine, but I noticed my cd player was not working at all. So I took it back again and asked them "What happened to my radio/cd player?" They said they did not know. So I told them, well, since I spent $2700 on the warranty you made me get for nothing, I'd like to have my radio fixed. They said, "We are sorry for radios/audio equipment is not covered under the warranty, read your warranty manual". I told them I would except I didn't have it, you never sent it to me".

A week later, I received it in the mail, and yes it does say audio equipment is not covered. What bugs me the most is that I feel they purposely broke my audio equipment and now it is NOT covered. I've spent $2700 on a warranty they told to get. They knew audio was not covered, and did not inform me. My radio was working great until I left the car last time at this dealer. Why is my radio all of a sudden not working? Could it be they broke it on purpose? Everytime I went there, they were very rude to me, they always looked annoyed that I kept coming back so many times for a "recall" item they had to pay for, not me. And all of a sudden, my radio/cd player which worked excellent, does not work at all. I know complaining about a radio is a stupid thing, but I do think they purposely broke it and I want them to pay. They've said several times they will not, and now I have to spend more money (on top of the $2700 warranty) for fixing this. I don't think is fair. They should pay for this, its their fault, not mines.

If you EVER have to go to Weston Nissan/Volvo, DONT, They are the worse and they are RIPOFFS and CROOKS. Shame on them for taking advantage of us. :(

South Miami, Florida

This report was posted on Ripoff Report on 05/26/2007 06:33 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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