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Report: #832857

Complaint Review: Westpoint Home Inc - New York New York

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  • Reported By: Margaret — Sarasota Florida United States of America
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  • Westpoint Home Inc 28 East 28th Street 8th floor New York, New York United States of America

Westpoint Home Inc Martex Co Martex does not stand behind its product! New York, New York

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I am writing to complain about the (lack of) quality of the Martex sheets I purchased.  I am seeking to have my money refunded, $20 purchase price plus $1.40 in tax.  Upon repeated washings (during a month or so period), the pale blue sheets developed white splotches.

I have already sought relief from the consumer affairs department who essentially wrote to me that, since I
purchased the sheets at Big Lots, I shouldn't have high expectations.

Yes, I concede that Big Lotsis not a bastion of high quality merchandise.
However, when I buy a Martex product at Big Lots or anywhere else, I expect the high standard of quality for
which Martex is known.

I am writing to you,because, although my refund request is really quite small, and I could let this matter go, for some reason this injustice of my buying a supposedly high quality product like Martex which turned out to be defective and my having no recourse is bothering me.  This is the first time in my life I have appealed to the officers of a company seeking
relief.

I believe the right thing to do is to refund my money (and tax). 
Please consider the matter yourselves and determine what is fair.

 

This report was posted on Ripoff Report on 02/02/2012 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/westpoint-home-inc/new-york-new-york-10016/westpoint-home-inc-martex-co-martex-does-not-stand-behind-its-product-new-york-new-york-832857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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