Report: #1039324

Complaint Review: weststar mortgage - woodbridge Virginia

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Ripoff Report is Xcentric Ventures

Submitted: Sat, March 30, 2013
Updated: Fri, April 25, 2014
Reported By: bill jo — clark New Jersey

Author Not Confirmed

Why?

weststar mortgage 3350 commission ct.woodbridge , va. 22192 woodbridge, Virginia United States of America

Phone:
Web:
Category: Mortgage Brokers

weststar mortgage jennifer cash failed to get mortgage woodbridge, Virginia

*REBUTTAL Individual responds: Customer Service

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i when to costco on line to find a mortgage co. and weststar was one of their preferred lenders. i went thru the whole process and Jennifer's said i would most likely get it . i had to spend 400 for a house estimate. then never got the mortgage.

This report was posted on Ripoff Report on 03/30/2013 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/weststar-mortgage/woodbridge-virginia-22192/weststar-mortgage-jennifer-cash-failed-to-get-mortgage-woodbridge-virginia-1039324. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

0Consumer

1Employee/Owner

#1 REBUTTAL Individual responds

Customer Service

AUTHOR: Jennifer - ()

SUBMITTED: Friday, April 25, 2014

POSTED: Friday, April 25, 2014

Thank you for expressing your concerns. We work hard to make sure clients have the best customer service experience possible. In this particular case, the client refused to provide documentation that would allow us to close on the refinance. Although the documentation was never provided, we did refund back the cost of the appraisal which was $400 to make the client whole. If there are any other concerns, please feel free to contact me as I am happy to help.

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