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Report: #450341

Complaint Review: Wheel Max - Miami Florida

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  • Reported By: Sherman Texas
  • Author Confirmed What's this?
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  • Wheel Max 8501 NW 17th Street Miami, Florida U.S.A.

Wheel Max - Tire Max Shipped defective wheels; refused to accept return; refused to sell me a replacement Miami Florida

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I ordered 4 wheels from Wheel Max. One wheel was out of round big time and a second wheel was also out of true and would not balance.

I contacted customer service and was told that there was a manufacturer's warranty only and that I would have to send my wheel back and it would take 9 to 10 weeks to get a replacement IF the wheel manufacturer agreed the wheel was defective. (This manufacturer's warranty was not shown on their website at the time - November, 2008)

When I protested that this was unacceptable and that I would file a protest with Discover Card for a refund, they refused to honor all warranties, refused my phone calls, and cancelled an order I had placed for a replacement wheel at full retail pricing. I had no choice but to take the wheels off my Infiniti M45 as it was not drivable at highway speeds.

These people are thieves and bandits; if you do business with them, you will get screwed.

Sherman, Texas

This report was posted on Ripoff Report on 05/09/2009 11:27 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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