Whirlpool Corporation Whirlpool Does not fix their product in a timely manner or provide refunds Internet

 

1/24/13: My fiance and I order fridge from home depot

4/28/13: I noticed my three month old fridge and freezer had stopped cooling, so I called Home Depot, where we purchased the fridge, to get it fixed. They give an appointment for the following Tuesday. The Active Appliance technician comes and says he will have to come back and can't do anything at all that day, he will need to find where it is leaking freon from before he can do anything. He can give me no time frame, maybe later that week he tells me, maybe not. I realize that he has left gouges in my three month old hardwood floor from improperly pulling out the fridge. I tell him that and he says that he has insurance but can't provide any documents. Then I make him call his office and I make him tell the office worker that he has caused damage.  She says I will have to write an email complaint with photos, which I do. He then tries to get me to sign a liabilty waiver after he caused damage to my home. I refuse to sign it as well as the invoice as it says he completed work to my satisfaction, when he really did nothing to fix my fridge. I write an email to his company, who then say that because I did not sign this waiver, I have waived my rights and they will do nothing.