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Report: #1063072

Complaint Review: White Castle Construction/landscaping/Moul - Markham Ontario

  • Submitted:
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  • Reported By: kargarneal@hotmail.com — newmarket Ontario
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  • White Castle Construction/landscaping/Moul York Hwy 7,Markham Markham, Ontario Canada

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 I found this company on Kijiji...I could not find any reviews on them which I found funny.  But Alex the owner came to our house to go over the contract and what we wanted done on the exterior of our house.  He quoted us $28,000 and this was too much for us so we asked to have our patio stones lifted and reset on both sides of the house instead of doing interlock.  Which dropped the price to $22000.  We were in agreement to have a pond removed,some landscaping-clean up, a 4 cedar hedge put in, a flag stone walkway and porch, painting of the house and a garden around the walkway also a border on the driveway. We gave him $1000 cash right there.  The next day 20 guys showed up and started.  HE asked for more money-$5000, we gave it...the next less guys showed up but he asked again for more...$5000 given.  The third day the same thing.  on the 4th day my husband and I argued with the fact that he asked again for more money but not one thing was finished.  He pushed and pushed and we argued.  The next day he came with more guys and he asked for more money.  My husband had discussed with him another $4000.  HE told me $4500...so I thought he was telling the truth.  HE lied.  The next week we called and texted everyday.  I asked to meet him and he came but said he would do everything. It made me very nervous that only 1 or 2 guys were on our property and then eventually nothing...no person.  My husband and I continually asked when are you coming and his reply was always tomorrow. Finally there was no response.  This guy is the biggest crook.  He took $20,500 from us and still did not finish the painting, did not do the driveway border and did not do the patio.  We are out $6000-$7000.  To all who are looking at this company my suggestion is dont ...you cannot depend on him at all to finish the job.

Very sad now..we have to get someone else to complete our exterior.

This report was posted on Ripoff Report on 06/29/2013 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/white-castle-constructionlandscapingmoul/markham-ontario/white-castle-constructionlandscapingmoul-thief-markham-ontario-canada-1063072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
4Consumer
2Employee/Owner

#7 Consumer Comment

if you want to sue white castle, we can do it together

AUTHOR: group sue white castle - ()

POSTED: Tuesday, May 20, 2014

just send email to groupsue.whitecastle@gmail.com

we can share the cost to bring this to backrupt. this kind of "company" must die.

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#6 Consumer Comment

See it yourself, dont' trust ALEX, SUCH a lier

AUTHOR: whiteCastleSucks - ()

POSTED: Friday, May 16, 2014
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#5 Consumer Comment

white castle sucks

AUTHOR: whiteCastleSucks - ()

POSTED: Friday, May 16, 2014

had really bad luck to contract with this f***ing s****y company. bunch of cockroach try to feed their a** by scamming people. Be careful with these guys. don't trust anything coming out of their mouth.

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#4 General Comment

STAY AWAY FROM WHITECASTLE

AUTHOR: Whitecastle are crooks - ()

POSTED: Friday, May 16, 2014

I also found this comany on Kijiji and they seemed to give me a good quote, so we went with them. It was the BIGGEST mistake I have made. we lost more then 15 000 with them, as they took all the money and did not finish the work at all. when i called them, they never picked up. they kept saying they need the money in order to finish the job, or esle they wont finish it. By the end they just took the money and left. Like others have said, they are scammers abd thiefs.

STAY AWAY FROM THEM. Even if they give you a good offer, its complete bs. It took them nearly 4 months to compelte half the waor. the other half was not even complelted. they are liers and dont stay true to thier contract. This is the wrost company I have EVER worked with and vnever again will I work with them again. I am doing a huge favour by warning you all to stay away from this company. There are many other trust worthy places you can turn to. Dont Trust Alex or any one from that company!!!

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#3 REBUTTAL Owner of company

Get Your Facts Straight

AUTHOR: ALEX - ()

POSTED: Wednesday, April 02, 2014

Okay Mrs. No one would give any one “most of the money” or even half of the money if there is not any work done.

You gave us money because that is what we agreed on & the job that we did.

 

Let me make it clear for you would you give someone money especially in the amount that you are referring to if they had not done anything or in your words “and didnt even come close to completing the job.”?

Here we again with this “ $20500.00 given from $22000.00 that was on the contract “ 

Again, on the contract it CLEARLY stated that “ ANY EXTRA JOB WILL BE ADDED TO THE CONTRACT WICH WILL RESULT TO EXTRA MONEY BEING ADDED TO THE CONTRACT ALSO”

&& Also to make this clear as well, before we add money to the contract; or even before we did any extra job we negotiated you first.

 

The work was not finished because you did not agree on paying the amount of money you were supposed to pay before we went any further with your project, again going back to the contract; everything was stated on the contract.

 

“We even had another one of his customers come to our door telling us the same thing happened to him and he wanted to join with us and take White Castle-Alex to court “

Okay now with that I don’t even know where to start?

Really?

It makes me laugh because I do not see how a TOTAL stranger would come knocking at your door to complain about my work?

Why not come talk to me? What would you do?

Does not even make any sense.

I will not comment any further because this will obv. Take forever.

 

Again keep your wise decisions for yourself and let other people ask & find out for their selves.

Thank you very much.

 

Regards,

Alex

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#2 Author of original report

Not Happy

AUTHOR: kargarneal@hotmail.com - ()

POSTED: Wednesday, April 02, 2014

Alex again is not telling the truth...he took most of our money and didnt even come close to completing the job...$20500.00 given from $22000.00 that was on the contract.  Did not finish our deck, putting the sand in our walk way, and did not paint the outside of our house.

We even had another one of his customers come to our door telling us the same thing happened to him and he wanted to join with us and and take White Castle-Alex to court.  We moved on and had other companies finish the work.

My suggestion is don't ever get involved with this company as you might end up lke us and this other customer.

 

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#1 REBUTTAL Owner of company

The True Story

AUTHOR: ALEX - ()

POSTED: Wednesday, April 02, 2014

First of all this is Alex the owner of the company, I just wanted to get somethings clear before i start of with anything; I don't think someone would listin to an UNEDUCATED women who can not choose her words wisely. i mean "thief" ? Reaally??

Anyways, long story short this women called me regarding some work that needs to be done on her home, I agreed and procedeed.

On the contract I had it stated that " Any extra job, will be added to the contract with extra $$$ "  

I know she seen it, if she didnt read the contract thats a different story?

After i was finished, she was happy with what my employees have done & when the time came to pay .....

She started making complaints & did not agree to pay. 

So who is the " thief " here?

&& Also,

" We gave him $1000 cash right there.  The next day 20 guys showed up and started.  HE asked for more money-$5000, we gave it...the next less guys showed up but he asked again for more...$5000 given "

AGAIN in the contract it states clearly that you pay a percentage of the total when we

start the job

30% of the job

final amount.

It was not the next day that you gave me $5000.00 it was 30 %.

Now about the reviews i am not even going to start with that, first of all we do not have a page on the internet nor on google where you can right reviews our reviews our on facebook. 

Hence our customers are based refferals.

Thank you for taking the time out to read this & again before you believe anything you see on the internet go out & ask.

We have enough satisfied customers GTA.

Regards,

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