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Report: #1454905

Complaint Review: Wildland Tents - mission viejo California

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  • Reported By: Joe — Redondo beach California United States
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  • Wildland Tents mission viejo, California United States

Wildland Tents DO NOT BUY! Bad quality! mission viejo California

*Author of original report: Wildland Tents changed suppliers and compensated me

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I purchased their Speedy tent for about $2,000 with an additional delivery fee. Founder of the company, Ian Oliver, delivered the tent to me pesonally. I opened the box and the tent looked reasonable, even though the top shell seemed kind of deformed here and there and the fiberglass pattern seemed to shine through the paint a little. All in all it looked ok and I was excited to put it on my truck.

After just 1 months a crack appeared in the shell and I started seeing bubbles in the fiberglass here and there. I texted Ian on his cell with a picture and he said he would get with the factory and let me know what he could do.

NEVER HEARD FROM IAN AGAIN!! Called several times and left messages. Now two months later the top is starting to come apart. the bubbles, sized from a needle to a nickle, are cracking open. So my $2,000 tent has only lasted 3 months!

I decided to spray the top of it with bedliner spray (LINEX) to protect it, $425. Hopefully that will work.

Defintely would not recommend buying a tent from these guys.

Btw the pictures are after just 4 weeks, two months later it was appearing everywhere.

This report was posted on Ripoff Report on 08/03/2018 02:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wildland-tents/mission-viejo-california/wildland-tents-do-not-buy-bad-quality-mission-viejo-california-1454905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Wildland Tents changed suppliers and compensated me

AUTHOR: joseph - (United States)

POSTED: Sunday, August 05, 2018

I was contacted by Wildland Tents and they apologized for not being in touch with me sooner. They had a problem with their supplier and tried to see about getting me a replacement tent. Since I already fixed it myself they offer to reimburse me instead for the repair. 

 

I was paid back the same day and consider the matter resolved.

 

Thank you

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