Complaint Review: Wilkes-Barre Dodge - Wilkes-Barre Pennsylvania
- Wilkes-Barre Dodge San Souci Highway Wilkes-Barre, Pennsylvania U.S.A.
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- Category: Auto Dealers
Wilkes-Barre Dodge They are Crooks!!! Wilkes-Barre Pennsylvania
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Due to the high price of gasoline these days, I needed something smaller and easier on gas than the 2007 Hyundai Santa Fe I was driving. I first went to the dealership where I purchased that car, but did not find anything I liked. I then went to Wilkes-Barre Dodge. I found a car I liked and purchased it. That is when the nightmare began.
I first began getting phone calls from the company that financed the Santa Fe asking where their payment was. When I informed them that the car had been traded, they said they had received no payoff from Wilkes-Barre Dodge. These calls contined for almost one month. I called Wilkes-Barre Dodge many times about this and was told that the deal "wasn't funded" yet and there was nothing to worry about. Then I got a call from the finance company stating that if I did not make a payment by the next day, it would show up on my credit report. I then called Wilkes-Barre Dodge, who had every excuse in the book. I told them they could have their Caliber back and I wanted my Santa Fe.
When I brought the car back the next day, they did give me my Santa Fe back. They also gave me a bill for $768.00! The said they had to inspect it, do an oil change and put on 4 new tires. The car was a 2007 with only 14,000 miles on it. The tires were fine and the oil had been changed 3 days before it was traded. They deducted this bill from what I had paid down on the Caliber, so I had no choice.
I thought I was safe with Wilkes-Barre Dodge because it was in the Rosado Group, the same as Dickson City Hyundai which was where I bought the Santa Fe. I did not have much trouble with that transaction.
What they did to me was not right. Then, to add insult to injury, three weeks after I returned the Caliber, I received a letter from Wilkes-Barre Dodge thanking me for my purchase!
Karen
Shavertown, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 07/04/2008 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wilkes-barre-dodge/wilkes-barre-pennsylvania/wilkes-barre-dodge-they-are-crooks-wilkes-barre-pennsylvania-347530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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