Report: #508584

Complaint Review: William Howard Agency - Livonia Michigan

  • Submitted:
  • Updated:
  • Reported By: Northville,Mi — Northville Michigan USA
  • William Howard Agency 38701 Seven Mile Rd. Suite 445 Livonia, Michigan United States of America

William Howard Agency, This company will not perform as promised Livonia, Michigan

*REBUTTAL Owner of company: In Response to the Ripoff Report Dated October 13, 2009

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This company will not perform as advertised. Howard even shows you businesses he has worked in the past, making you believe you will be contacting them. Guess what, all they are doing is using Selectory to find you companies to contact. They will never contact these companies, they will never sit down and review your progress.
They cut and paste your personal information into a resume form, and never really sit back to see if it makes sense. They gave me a hard time when I asked for a 1 page resume, it was another cut and paste job with inaccuracies.

They have you send letters to companies in order to contact persons in charge of hiring, but don't realize most companies do not accept personal letters.

You are better off looking up companies yourself on the internet, then paying these people good money for nothing....

This report was posted on Ripoff Report on 10/13/2009 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/william-howard-agency/livonia-michigan-48152/william-howard-agency-this-company-will-not-perform-as-promised-livonia-michigan-508584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

In Response to the Ripoff Report Dated October 13, 2009

AUTHOR: Agency Ownership - (USA)

POSTED: Wednesday, October 21, 2009
In regards to your accusation, This company will not perform as advertised:  Our Unsolicited Testimonials will prove otherwise; here are just a few: 1) I tell folks all the time, you guys are the best.  You did EXACTLY what you promised.  2) While I know it is your job to provide services as agreed, I just wanted you to know I recognize and appreciate you going the extra mile.  3)  I cant say enough about the benefits your entire team offered to me during my career transition.  The quality and timeliness of your services were excellent and first class.  Although the formulation of resumes, cover letters, etc., was extremely valuable, the negotiating advice that you offered was of great importance. 

In regards to your accusation about the businesses he has worked (with) in the past:  We do not exhibit any businesses we have worked (with) in the past; simply put, we do not work for businesses.  We solely work for our clients; the individual person seeking new employment.

However, in defense of this misconstrued allegation businesses he has worked (with) in the past:  The following is the actual verbiage you read introducing our list of businesses, and the intention for creating that list:  "The following was prepared to serve as a "sampling" of organizations to reflect the vast range of clients we have advised.  However, not included, for reasons of confidentiality, are individuals in private practice, i.e., legal, medical, etc.  The universities listed represent faculty and administrative personnel, not graduates seeking initial employment."  Again, actual verbiage, and in very plain language.

In regards to your accusation regarding, guess what, all they are doing is using Selectory to find you companies to contact:  This is another totally misconstrued statement.  And, heres why

Selectory use is not initially offered as part of our service, its not even mentioned in our contract.  However, we do provide a Selectory access code as a professional courtesy, and, at no charge to interested clients who want to have additional research support in the comfort of their own home, and on their own selected time.  This directory is not our Priority #1 in-house database; as alleged.  It is a secondary subscription service that we use as one of our many research tools.

Following are three e-mails from appreciative clients who were given free access to this very expensive database service:  1)
You guys are amazing!  I can't thank you enough for giving me (after hours) access to this database.  2) I REALLY appreciate this access  3) selectory gives you all the information to call whomever you want  By the way, this last quote was cut and pasted from an actual e-mail received from you.  Hmm, how ironic

They will never contact these companies:  This statement is totally inaccurate.  Contacting companies is a very, very important part of our research. 

They will never sit down and review your progress:  Yet another inaccurate statement.  The same day this rebuttal was being prepared, we had two re-group meetings with other clients.  During our relationship, being local, you were invited into our office twice to re-group; only to ignore the offers.  This posting will be our third attempt.

You became a client in December, 08.  As you know, being a client, it takes seven to ten days to prepare the initial search letter and resume, then get it all approved by you; prior to going into production.  And, approve you did.  As soon as you approved your written materials, you were in the market.  Quickly generated was the following employer activity:  1)
January 21: Rave Computers.  2) January 21: Energy Conversions.  3) January 30: D. Wolf, no company listed.  4) March 4: Johnson Controls.

From the above employer responses, it is apparent that companies do in fact accept personal letters.  Quite the contrary to your charges.  As far as addressing the cut and paste and materials that do not make sense charges, the quality of our writing was clearly defined at the end of paragraph #1; quote #3.

Now, after all of this quick and positive activity, on March 9 (all documented) you instructed this office to "put my campaign on hold until further notice".  Why?  Whats the reason for you putting your very active campaign on hold?

So, we are asking you, again, to contact us so we can get your career search back on track.

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