Complaint Review: Williams Moving And Storage / Decon Services / Rob Dean - Calgary / Edmonton Alberta
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- Williams Moving And Storage / Decon Services / Rob Dean Calgary AB Calgary / Edmonton, Alberta Canada
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Williams Moving And Storage / Decon Services / Rob Dean Damaged furniture - and ripped off Calgary / Edmonton Alberta Canada
*Consumer Comment: Valuation?
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Months ago when we moved from Red Deer to Edmonton, Williams damaged our 2 couches. The repair that was attempted was substandard and I indicated that we would not accept it. It looked like big globs of black hot glue on the front of our couch. The second couch is probably damaged beyond repair. After getting the run-around from Rob Dean, the claims adjustor, he finally mailed us a letter stating that we would get $200 for both couches. These are nearly brand new pieces of furniture in excellent condition. I would like these to be repaired to the state they were in when Williams picked them up or have them replaced. I paid $6249.42 for the move and am left with damaged furniture and unanswered phone calls. I could have moved myself and wrecked my stuff for a lot cheaper, even free.
I would use any other moving company just to avoid having to deal with Rob Dean. I am also interested in any options I may have available, including seeking civil court action.
Darryl and Shannon
Edmonton, Alberta
Canada
This report was posted on Ripoff Report on 10/16/2007 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/williams-moving-and-storage-decon-services-rob-dean/calgary-edmonton-alberta/williams-moving-and-storage-decon-services-rob-dean-damaged-furniture-and-ripped-off-279133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Valuation?
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Tuesday, October 16, 2007
What type of valuation did you sign up for in your contract? If you all you decided on was the minimum ($0.60 per pound valuation), then about $200 would be all that you're entitled to. If you purchased Full Replacement Value, you would be entitled to a lot more than $200.
Insofar as it relates to further action, the laws in Canada may be different than in the US. If this were a US move, you would not be able to sue the mover for any negligence over and above the amount of the valuation because of limited liability movers have under US law. I would contact a barrister and have him advise you on what your options are under Canadian law.
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