Complaint Review: Willy Walt Printing
Willy Walt Printing 204 37th Ave N #424 • St. Petersburg, FL 33704 Jessica LIED and said she would make sure my order was a custom order St. Petersburg Florida
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Jessica contacted me from Willy Walt printing offering a 50% of brocuhre printing. We discussed in great detail how I needed the brochures to be 4 inches wide and 11 inches high. She said that would not be a problem. Then I sent over the files. At no time was I aware that Jessica DID NOT do her job and put them in as a regular order of which I have compared pricing and it was NOT 50% off as she did state over the phone.
I sent her the art work in pdf format and she said that we approved the artwork to be printed as cmyk not rgb. Well I do believe she had that backwards as all the other printing companies I have used to print brochures, catalogs etc. Never had a problem matching the colors as bad as Willy Walt Did.
The boxes arrived today 15,000 brochures with the tape broke on each box and the brochures are TERRIBLE. You can not even read the printing on the front side of the brochure.
When asked what are they going to do about it. She said well i'm sorry you clicked ok to approve. Now here is the kicker Jessica was on the phone and going over that with me and said it's just a formality just click ok and everything will be taken care of on this end. At no time was I led to believe that she was placing our order as a standard order.
JESSICA I WILL TELL EVERYONE how you ripped us off, didn't do your job correctly and walked us through the "Click ok to print" "Click ok to approve" over the phone and what did we get in return, a terrible inferior product.
Glad you love to rip people off Jessica.
This report was posted on Ripoff Report on 08/15/2017 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/willy-walt-printing/st-petersburg-florida-33704/willy-walt-printing-204-37th-ave-n-424-st-petersburg-fl-33704-jessica-lied-and-sai-1392974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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