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Report: #1202795

Complaint Review: Wingate Wyndham - Internet

  • Submitted:
  • Updated:
  • Reported By: vagal — richlands Virginia
  • Author Not Confirmed What's this?
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  • Wingate Wyndham Internet USA

Wingate Wyndham Will Not Cancel My Reservation Months in Advance Lexington Internet

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Made a reservation for 5 rooms on line for Wingate in Lexington, Va. Called back as soon as I recieved the email saying these rooms were NON CANCELLABLE. This is in tiny print when you make the reservation.

I have called the local Lexington, Va hotel, their 800 "customer service" number and was told that NO it cannot be cancelled or even changed to a higher but flexible rate.

This is OUTRAGEOUS!! There is NO reason this rate cannot be switched. I have been treated very rudely by all of Wingate/Wyndham employees that I have spoken to.

The local Lexington hotel clerk actually said "Maybe you didn't hear me, it can't be cancelled" 

This should be ILLEGAL! I am now on the hook for $3300!! for all 5 rooms for 4 nights. 

Again it's January and I'm trying to change an April May reservation.

 

This report was posted on Ripoff Report on 01/19/2015 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wingate-wyndham/internet/wingate-wyndham-will-not-cancel-my-reservation-months-in-advance-lexington-internet-1202795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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