Report: #1451276

Complaint Review: winsupplier.com - Warsaw, Poland

  • Submitted:
  • Updated:
  • Reported By: Michael — Panama City Beach United States
  • winsupplier.com

    , Warsaw, Poland
    United States

winsupplier.com Purchased a copy of Windows 7 Ultimate that was never delivered Warsaw, Poland

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After sending several e-mails requesting information regarding my purchase with no response, I connected with a chat on their website.  The contents of the chat (with personal info removed is here for perusal.

 

Me14:37
Do you have windows 7 ultimate?

Roxana joined the chat

Roxana14:37
Hello

Me14:38
Hello

Roxana14:38
Unfortunately Windows 7 Ultimate is not in stock at the moment.

Me14:39
Then refund my 44.50 payment from last week...or convert it to windows 7 pro

Roxana14:39
Have you checked your spam/junk box if the email is there ?

Roxana14:39
as we have not got it in stock since yeasterday

Me14:40
I got an email but no product code

Roxana14:40
would you be able to give me your full name

Me14:40
ZWUYTEVUG Placed on 07/08/2018 11:53:19

Me14:40
xxxxxxxxxxxxx

Me14:43
ORDER DETAILS

Order: ZWUYTEVUG Placed on 07/08/2018 11:53:19

Payment: Paymento
Reference Product Unit price Quantity Total price

win7ult
Windows 7 Ultimate key&download 32/64bit
$44.50
1
$44.50

Products
$44.50
Discounts
$0.00
Gift-wrapping
$0.00
Shipping
$0.00
Total Tax paid
$0.00
Total paid
$44.50

SHIPPING

Carrier: No carrier

Payment: Paymento


DELIVERY ADDRESS

 


BILLING ADDRESS

 

You can review your order and download your invoice from the "Order history" section of your customer account by clicking "My account" on our shop.
If you have a guest account, you can follow your order via the "Guest Tracking" section on our shop.

Roxana14:44
I am very sorry about this problem but I was off from work .What I will have to ask you to do is purchase te Win 7 Pro and I will refund your money for the other product.

Me14:44
Just send windows 7 pro and we will call it even.

Roxana14:44
We cannot do it that way.

Me14:45
I am not sending any more money. Just refund my purchase

Roxana14:45
As there is a difference in prices Win 7 Pro is cheaper.

Roxana14:46
We have a strong no refund policy.

Me14:47
I know. I paid for a product that you did not deliver. If you can't send 7 Pro for what I have already paid you, refund my money. You took my money for a product you don't have.

Roxana14:50
I cannot refund you and I cannot give you another product as there is the difference in price.So this is why I have asked to purchase another one and immediately I will be able to give you your money back.

Me14:52
I will make sure the contents of this conversation is all over the internet. In addition, I will contact my bank and have this charge reversed. This is a scam.

Roxana14:52
This is our policy.

Me14:52
YOU STOLE MY MONEY!!!

Roxana14:55
I am really sorry but I have tried the other way so you could get the product but unfortunately, you are trying to frighten me.

Me14:58
You have my info, either refund my purchase or convert the purchase to Win 7 Pro. I'll give you 12 hours or I will be posting this conversation on every scam alert website in the world. You can expect me to do everything in my power to put you out of business.

Roxana15:00
Like I said I can refund but if you want to have Win 7 Pro then you will have to purchase it and then you will get the $44.50 back into your account as we cannot give you Win 7 Pro because it is cheaper than Ultimate.

Roxana15:00
We can refund you after you will purchase the product that you want

Me15:01
I'm done with you. Watch your business be destroyed before your very eyes!

Roxana left the chat

 

This report was posted on Ripoff Report on 07/11/2018 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/winsuppliercom/warsaw-poland/winsuppliercom-purchased-a-copy-of-windows-7-ultimate-that-was-never-delivered-warsaw-p-1451276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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