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Report: #256378

Complaint Review: WLI Shoppers Discount - Shelton Connecticut

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  • Reported By: Longview Washington
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  • WLI Shoppers Discount P.O. Box 855 Shelton, Connecticut U.S.A.

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Thank you to Chris for the first report I saw on this. I to have been a victim of their rip off sham but would not have known had someone not already reported it.

I had placed an order from a Lane Bryant site and of course when they are a well known name you just figure that their site is secure. Well their "Virtual Cart provider" is not. I was stupid enought to fall for the popup that offered $10 off on my next purchase and without my permission harvested my credit card number from the site and used it.

Fortunately for me I had to contact my Visa Center on another matter and was told about this $10.94 charge on my visa from WLI Shoppers Discount. It drew a complete blank and so I advised Costumer Service that I would look into it and call them back.

That night my husband who is very internet savy, immediately found the report from Chris on your site. As I read it, I realized that I had been taken in by the same company with the identical circumstances. I was livid and must say it's the first time I've been scammed on line.

I called them the next morning and was straigt to the point with them If you know how livid I was, you will know I was ready to file charges with the Washington State Attorney. They were very willing to reverse the charges to my visa and take me off their so called club list, however, I must contact my visa center again next week to make sure that those charges have indeed been reversed.

So, thankyou, Chris and the Ripoff Report Staff for the service you have provided for me and many others.

This experience has taught me a beg lesson.

Longview, Washington

This report was posted on Ripoff Report on 06/23/2007 10:25 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

I also got ripped off by Shoppers Discount and Reservation Rewards and I NEVER received any email from either company!!!

AUTHOR: Fact-checker - (U.S.A.)

POSTED: Thursday, April 30, 2009

I totally diagree that this ripoff should be on the victims of these companies. I started getting dinged by Reservation Rewards last September, and, in addition, Shoppers Discount in December. I don't recall clicking on ANY popups, nor did I get ANY emails frim either company confirming that I was a "customer."

I feel very grateful to American Express for reversing these charges. I fell behind in reviewing my statements because I became LEGALLY BLIND for several months last year and had two operations that left me with vision that fluctuated wildly for months before finally returning to 20/20.

I very strongly feel that these companies are predatory and parasitic, as evidenced by the large number of Ripoff Report posts regarding these companies. I complained to my state Attorney General's Office of Consumer Protection about them and

Somebody needs to shut these companies down. In the meantime, I will think long and hard before I again do any online shopping.

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#2 Consumer Suggestion

Covering ALL of Your Bases

AUTHOR: Anttex - (U.S.A.)

POSTED: Wednesday, August 08, 2007

In response to the this thread I would like to inform one and all, that I never noticed the transaction until I started watching my bank account online. I found that unlike the gentleman's idea that this is a well established company that doesn't have bad business practices I canceled y "Reservation Rewards" account last month --only to have a another entity of (the parent company of Shoppers Discount) access my account once again to say that I received the same 1800 number (1-800-889-8776) After inquiring further I found that my 16 year old son had used my credit card at one of the client sites for Webloyalty and then they started billing me and sending him the emails. At no point and time did Webloyalty send me any written notification or documentation of their services or practices. I was the one who had to do all of the checking and research into how they got my information. As for canceling my memberships I was the one who had to do the follow ups in both cases. their call center is in one unit and they use the the Closing line of which ever company is being processed. However they failed to inform me that I had been enrolled in both of their programs until I inquired! They still asked for me to give them an email address and my mailing address both of which they require to process the account in the first place...My issues are as follows
1. They withdrew monthly and did not report any of it to me in any billing cycle or written information.
2. They used my information without confirming my authorization.
3. They did knowingly withhold my enrollment status from me until I inquired about said status.
4. Their email are as such that most Junk mail sorters will automatically flag them as just that! Because of their practices.
5. They do not disclose that your rights and responsibilities to the card member not the account user.
(if they took the liberty of doing just even the last step then it would solve countless issues in their business practices)
Remember they may have some valid points but You as a consumer need to cover all of your bases.

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#1 UPDATE Employee

There is no such thing as a free lunch!

AUTHOR: Johnny - (U.S.A.)

POSTED: Wednesday, July 11, 2007

Obviously if you see something on the internet that's too good to be true, it probably is. Why would somebody offer you 10 dollars off your next purchase if they weren't going to receive anything from it. Webloyalty does not use deceptive practice, I myself have com across this offer many times while purchasing things online and I would never dare to click near it, because nobody gives away anything for free. It says not in "fine print" enjoy this membership free for 30 days, then it is a monthly billing of 10 dollars thereafter. Not only that, they send you at least 5 emails in the first month reminding you that you are a member and right before they are going to bill you. What really irks me though however is that people get charged for months and months and they put the responsiblity on the company "they didnt realize they were being charged" is not a very good excuse we should all take personal responsiblity for our finances. This company practices good faith, if you are not satisified they will return all of your money to you, and their staff is always courteous and polite. These charges that people receive are not erroneous, their is no way they can charge people without the proper authorization first. I believe what happens is people click on the offer, sign up and forget about it and say they will cancel within the first thirty days to receive the discount. I know that I don't remember what I did online four months ago. I think we should shop a little bit smarter and take a few seconds to read the "fine print".

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