Complaint Review: Wmguitars.com
Wmguitars.com Mark Holyer, WM Guitars, WMguitars Mark Holyer of WMguitars.com sends broken guitars...refuses to accept return or help. Terrible experience from their customer service. Dartington Internet
*Author of original report: Its not defamatory when its 100 percent truth.
*Consumer Comment: Apology almost accepted
*REBUTTAL Individual responds: Apology almost accepted
*REBUTTAL Individual responds: Liars still trying to deny they sent me a broken guitar.
*Author of original report: Liars still trying to deny they sent me a broken guitar.
*Author of original report: Mark Holyer and Fallacy at WM Guitars UK
*Author of original report: More lies from Mark Holyer of WM guitars UK
*Author of original report: Just another complete LIE coming from Mark Holyer at WM Guitars UK
*REBUTTAL Owner of company: Defamatory Claims
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AVOID WMguitars.com! RIPPED me off completely!! Total scam artists!! Sent me a completely different and broken guitar neck.. Being forced to file a chargeback against this SCAM SELLER.. Mark Holyer of WMguitars, apologized at first and pretended to file an insurance claim. Then a week later decided that "I broke his guitar". I could not believe the way I was treated by WM guitars. Never again. AVOID! at all costs.. Here's the full experience for those curious about buying from these guys. Online or in store.. I notified this awful seller that the guitar was broken as soon as I opened it. The neck of the guitar was either broken before the guitar was packaged or broken during the shipping process. Mark Holyer from their "customer care" department initially apologized and stated that he would file a claim with carrier. However recently Mark's tone has changed completely and now he's decided that I am now a liar and a thief who broke his guitar. [continued below]....
This report was posted on Ripoff Report on 12/27/2015 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wmguitarscom/internet/wmguitarscom-mark-holyer-wm-guitars-wmguitars-mark-holyer-of-wmguitarscom-sends-broke-1276480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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