Wonder hearing aid Hearing@kimatoka.site Lies and fraud Internet

 I called the company after checking my bank account and found a charge for $58.85 Once I got someone in the line I was put and hold a couple times for a long time each...for the person who tell me they he couldn't find an order with my email address...then I provided my mailing address and he then said my order had shipped just 5 days ago and that I was supposed to have it already...still I had no idea what I ordered and for what. My hearing is perfect now... When I asked for a refund they told me I was over my 30 day refund policy and that my account was frozen...what???? Anyway I asked to speak with a supervisor, I got one with a thick accent, who said she didn't know how the order delayed so much and couldn't issue a refund because she had no idea what her bank was... If the supervisor doesn't know who their bank is, what kind of people this company hire or even worse what kind of company is this???