Report: #1370525

Complaint Review:

  • Submitted: Sun, April 30, 2017
  • Updated: Sun, April 30, 2017
  • Reported By: Ruth — Murrumbateman Australia

    USA OMAHAM MEDIA, LLC I simply wanted to return the product for a refund within 10 days of having it and they just continually palmed me off with the same email quoting I'm outside the 30 day return time.It's obvious to me they have included the shipping time which took weeks. Las Vegas, NV 89139 United States

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I ordered the Wonderhear Aid for my partner and it took weeks to get to me in Australia. Ordered on 18/2/17, on the 5/3/17 I received an email stating my order had been transfered to a local post office for delivery with an invalid tracking number. I emailed the company again on the 12/3/17 to request where the order was as I had not received it and it arrived the next day the 13/3/17. My partner tried it and it was so full of static he couln't stand to use it so on the same day the 13/3/17 I emailed the company and told them it was faulty and I needed to return the product for a full refund. This is the response I got  "I do appologise but at this time you are outside the 30 day money back guarantee for refunds." This was the response everytime I contacted them over and over again.

This report was posted on Ripoff Report on 04/30/2017 02:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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