Complaint Review: Wood & Wood Plumbing - Sulphur Springs Texas
- Wood & Wood Plumbing 503 Texas Street Sulphur Springs, Texas USA
- Phone: 9034389663
- Web:
- Category: Home Improvements
Wood & Wood Plumbing Plumber tried to charge me for still leaking faucet, they are lying & giving me the runarround, they are CROOKS Sulphur Springs Texas
*Author of original report: Wood & Wood plumbing read what they put
*Author of original report: Hooya, now this is The MajorGeneral****T.Taylor
*Author of original report: I called yesterday Wood & Wood & his wife stated the faucet was NOT in!
*REBUTTAL Owner of company: I apologize that you feel this way.
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I have used these plumbers who charge an outragous price. I called them on Aust 25th2014 & Clint a plumber(Wood& Wood Plumbing) come out to fix a leaking faucet & put turn offs underneath. He come out after a short while & had to run & get something. He then showed me the faucet cold stopped & he had fixed it,but the hot water was leaking around the knob. He then wanted to be pd. the sum of $168.00 the agreement for fixing all of it. I said I am not paying you because the faucet is not fixed. He got mad, left slammed the door,knocked a picture off the wall & it broke. The owner Steven Wood when I spoke to him said he would make it good, well yesterday I called & talked to Clint the original plumber, he said the faucet was to come in on that day, Aug2cd. So, I called today & the answering service got disconnected,they hung up. I called back & spoke to his wife Leann Wood, well she said the faucet had not come in ,so there is a lie. I ask her to check Fed-Ex since thats where Clint said was to to be the deliver. I knew she was lying, she never called back. What they have done is make me talk to different people & give me the runaround, they lied, they are crooks & noone in this area should ever consider using them. He wanted me to pay that & then come back & charge another almost $200. They are finished @ my house & I will find someone else cheaper & that are NOT liars & CROOKS! They take advantage of older people & are terrible. That Steven said he would drug test Clint, yea right. He is most likely on something too!
This report was posted on Ripoff Report on 09/03/2014 04:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wood-wood-plumbing/sulphur-springs-texas/wood-wood-plumbing-plumber-tried-to-charge-me-for-still-leaking-faucet-they-are-lying-1174238. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Wood & Wood plumbing read what they put
AUTHOR: Major - ()
SUBMITTED: Thursday, September 04, 2014
This is the Majorgeneral****T.Taylor & I am telling you we all know what happened & read what insulting things he(Steven Wood) said about her family member passing. Again would you want to be done that way after loosing a child. No, she is NOT handling anything any other way than she would be, although she is grieving the loss & will be for along time, you sir have children,lets hope God does NOT take one of yours & see how well you do with a loss. That was a hit below the belt & you will answer for that one to someone! I want everybody to know how sick that part was to put in there & that ALONE shows what she has been dealing with. This guy(Clint) she said wanted the sum of $168.00, never said he was ordering a part or anything, she just stated she was not paying until it was fixed & he stormed out! She had no idea what you were doing until she called & then you still stated the part was not there because you did NOT want to finish the job as you (STEVEN) said you would via speaker phone, make it right if you had to do it yourself! If you would have stuck to the business, you brought up his leg being broke & a drug test, how could she have known about his leg being broke?? But, you sir getting personal over a death are a coward & not a man to do anybody that way,much less a woman. I am 8 years younger,but I can tell you,if she got mad,she would have come up there & you would have known it! Uniforms in large groups stick together & you sir are a coward & chicken for stating that about her son. You have 4 children, I have security clearance! I hope you never have to go through a loss like that, but God makes sure he punishes the ones that delibertly hurt his own Christian people. Because we are Christians,but will not be run over or lied to. So, I expect a real opology for that mistake. This is NOT the ONLY place you have to worry about son, This is just the beginning,so you better figure OUT SOMETHING! Because we DO NOT GO AWAY! BUT, its ALL LEGAL! Now other folks reading this you need to know & read what the little (short coward) put & NEVER DO BUSINESS with him BECAUSE of trying to hurt someone vicously about a death. So shorty, I want to meet you out & you talk to a man about it, not someone grieving over loosing their son. You are one s****.>
Now Mr. BIG stuff lets settle this man to man! I have your home address as you have hers, I also have ALL of your info. So,NEVER forget that & if the mailbox is pushed down or a spider bites her ,I am coming for YOU! It will be fair if you can fight! I want a piece of you! A little fight never hurt anybody,I bet she could whip your a$$. Take it out of town & settle it! Thats the way men do it! Come on home BOY, get out of your crib & hood & lets fix it! You should have NEVER brought death into this & her loss, come to my hood. I will meet you anywhere,any time BOY! You will not hurt her ANYMORE! Hurt me little COWARD! BOY! Settle it man to man! Please people read his reply & what he said about her loss,its WRONG! Pay him back & NEVER use WOOD & WOOD PLUMBING AGAIN in Sulphur Springs,TX. Us soldiers have faught for you,so I am asking you as a man & soldier,do NOT allow a so called coward to do a woman grieving this way!

#3 Author of original report
Hooya, now this is The MajorGeneral****T.Taylor
AUTHOR: Major - ()
SUBMITTED: Thursday, September 04, 2014
You are the one that stated Clint's(the plumbers) leg was broke & you would do a drug test. B.T.W. She never ask you to even pay for the picture, she had that for along time & had centamental value! You want to meet & talk man to man lets do it! You should be ashamed of what you are doing after what she has been through, Hooya. MajorGeneral****T.Taylor
Now people see how they did, read & they will tell your private stuff ,also if you let them in your house. There has also been a couple of robberies @ places they have been,I checked that out! You are a little chichen s$$$. Sir>to try to do an older woman this way! Man-up

#2 Author of original report
I called yesterday Wood & Wood & his wife stated the faucet was NOT in!
AUTHOR: Major - ()
SUBMITTED: Thursday, September 04, 2014
Now, they want to be so hateful, you should have heard his wife Leann. She stated the part WAS NOT IN!(Aug 3rd 2014) Yesterday, opf course,you get aggravated, when they do you that way! They are the crooks,not me, they are the liars & gave me the runaround. Another customer is on their site & it took them over a month to fix or not fix his problem,so I am NOT the only one. Time will tell & Karma. He(Steven) explained Clint, the plumber had broke his leg 9 months ago, so they was going to give him a drug test. These are young,still wet behind the ears people that think they know it ALL! So,now who is on what. I have witnesses to what Steven said because it was on speaker & they heard him, say he would make it right, but then all of a sudden, I was talking to the answering service when disconnected, when actually I believe they hung up. They are NOT the most popular in this town. To bring up something private & very hurtful speeks VOLUME for its self. So, now you can see for yourself, how they do. I was no more hateful than they were! I will not be walked on & no one else wood either. Never used a curse word & never said nothing out of the way of bussiness. Just NEVER deal with them Wood & Wood Plumbing, 503 Texas st. Sulphur Springs. Now you read what they put. Make your own judgement! We have posted everywhere because they did WRONG! Trying to get pd. even he said(Steven) that the parts did not cost that much.(another LIE) Its all about money & crooks & you can see for yourself. The B.B.B. Their License, consumer affairs. See there are a group up there & they thought I was all alone. No I have people! To tell of my personal loss, shows how they would do YOU.BEWARE. Who got mad & slammed the door & broke a picture? He did because he could not screw me out of money & it was NOT fixed & then come back & hit me for more money! I am sure they will be a bit nicer now for awhile! I have the judge, a lawyer & many more on my f.b. page. People like this you rise above & just PRAY & move on! If you continue, we will be out on Texas st. with signs exercising our first ammendment right about how you did! Just keep lying! God, The MajorGeneral*** & other people have my back,so Begone. See what happens when you treat people this way! Just watch!

#1 REBUTTAL Owner of company
I apologize that you feel this way.
AUTHOR: LeAnnWood - ()
SUBMITTED: Wednesday, September 03, 2014
Every thing that Mrs. Mary has said is not completely true. We did send an employee out to repair faucet but it needed to be replaced. She lives in mobile home so we had to order it. Our technician followed normal protocol by not charging her for the attempted repair and only charging her for the faucet that needed ordered. If we have to special order material for a customer, we try to have customer pay for it so we are not out of pocket if they change there mind. The faucet was suppose to arrive yesterday and she was on the schedule to have it replaced but it did not arrive until today. My secretary received an hate full call for the second time so I called her back to try and explain. She was very ugly and accused my employees of being on drugs and lying. She also said that we charged more then anyone in town. She kept me on the phone for at least 30 minutes, taking her personal anger out on me. I allowed it because she has been a long term client that we are grateful for and I know she has been thru a lot lately. She had a close family member pass away recently and she believes it's another family members fault. I believe that she is overly medicated and not in her right mind. I would normally not post people's private life but her choices are effecting our company and employees. I would not advise any other company to go to her home unless you have a couple witnesses to verify any accusations she may say.


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