Complaint Review: worldcom wireless - garden city New York
- worldcom wireless P.O.Box 9369 garden city, New York U.S.A.
- Phone: 800-254-8991
- Category: Cellular Phone Companies
worldcom wireless is a dishonest & scandolous, consumer fraud ripoff waste of time that victimizes many consumers & makes false promises. Garden city, New York
in february of 2000 I ordered a cell phone with 300 minutes for 39.95 a month. I received the phone a few weeks later. After using the phone for one week,it malfunctionedand I had to send it back for a new phone.
the new phone was much nicer, yet i never could get a signal to make a call. After having 5 diifferent phone numbers for this phone they still could not get service established w/ the new cellular phone.and yet they still kept billing me for minutes I never used. After numerous calls and waiting for up to 20-45 minutes at a time on hold I finally contacted the supervisor who told me numerous times that i owed them nothing for never having any service. that they would clear my record and i never would have to pay them anything.
3 months later I was still receiving a bill for 132.95. For what is beyond me. So i attempted to contact them again. After being on hold, being disconnected and even hung up on I finally reached an understanding technician. That person told me I showed i owed them nothing according to their records. sorry for my inconvenience.
2 months later I recieved a letter from a debt collector saying I owed worldcom 132.95 and to pay them in full immediately. so I contacted the collector who told me I needed a letter stating that my charges were cleared to get this off of my credit
So once again I contact worldcom who tells me i owe them nothing.they told me they would send me the letter i needed That was 4 months ago. I still have a debt collector after me and I still have not recieved my letter. This company is ridiculous to do business with and i refuse to pay anyone anything for giving me absolutely nothing!
This report was posted on Ripoff Report on 06/26/2002 03:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/worldcom-wireless/garden-city-new-york-11530/worldcom-wireless-is-a-dishonest-scandolous-consumer-fraud-ripoff-waste-of-time-that-vi-23495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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