WP Fix It Refused my business, and refused refund Irvine California

WP Fixit tolde me to take my business elsewhere and refused to refund $156 I already paid them.

I understand that WP Fix It generally gets very positive reviews. My review would have been positive as well if it had not been for a recent and very unpleasant interaction. WP Fix It has been sending scary e-mail advertisements promoting its WordPress SSL HTTPS Setup Service. As I don't know much about the subject, I messaged them hoping for some clarification. But they just blew me off more than once, refusing to engage with my questions in a meaningful way. When I complained about their poor service and lack of communication, they responded by saying they don't tolerate "aggressive" e-mails, and to take my business elsewhere. No problem. But then when I asked for a refund of the $156 I already had on deposit with them, they refused. I gave them the opportunity to confirm or deny they they were both refusing to do business with me, and and refusing to return my money, and they responded by sending a link to their TOS refund policy. I have filed a complaint with Bank of America (MasterCard) and they will eventually get around to processing a refund. But what an unpleasant encounter and waste of my time!