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Ripoff Report | WPI IFriends Review - Palm Beach, Florida
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Report: #216383

Complaint Review: WPI IFriends - Palm Beach Florida

  • Submitted:
  • Updated:
  • Reported By: Robbinsville New Jersey
  • Author Confirmed What's this?
  • Why?
  • WPI IFriends http://clipapps.ifriends.net/~wsapi/showvid.dll?s=blondechic&c=3&b=dsl&p=wmv&gclid=cmp93opugogcfrqth Palm Beach, Florida U.S.A.

WPI IFriends, IFriends ripoff, pornography Palm Beach Florida

*UPDATE Employee: Reply from iFriends/WebPower Customer Service

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My credit card was charged monthly by this ripoff site. I had never visited the site, never heard of it, never signed up, etc. and I continually got charged $10-12/month. I called and demanded my money back. They refunded me in full after I gave them a really hard time. Just keep pushing them and eventually they'll refund you. Don't give in!!

Robbinsville, New Jersey

This report was posted on Ripoff Report on 10/18/2006 07:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wpi-ifriends/palm-beach-florida/wpi-ifriends-ifriends-ripoff-pornography-palm-beach-florida-216383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Reply from iFriends/WebPower Customer Service

AUTHOR: Steve - (U.S.A.)

POSTED: Friday, December 22, 2006

Due to the anonymous nature and limited amount of information provided in this complaint, we are unable to locate an account matching the details provided by Leslie.

We have encountered two distinct forms of internet credit card fraud in some internet transactions that we have processed:

1. "True Person Fraud" (also known as "Friendly Fraud"), in which a cardholder falsely denies ordering products and services online, is one of the fastest-growing forms of credit card fraud, according to credit-card industry executives. In this form of fraud, cardholders are perpetrators and merchants are victims.
2. "Identity Theft," in which the criminal gains access to sensitive personal information, including credit-card details, and uses that information to defraud cardholders and merchants. In this form of fraud, individual thieves are the perpetrators, and cardholders, merchants, and the parent credit-card associations are collectively victims.

Based upon Leslie's post, we are unable to determine whether this is a case of true identity theft and credit card fraud or perhaps simply a case of a joint cardholder failing to recall a visit to our web site. If she has not already done so, we encourage Leslie to contact our office so that we can cancel the account that may have been established, refund any charges incurred, block any further charges from being incurred with our service, and investigate the circumstances surrounding the creation of this account. Our Customer Service Department can be reached 24-hours-a-day, 7-days-a-week at 1-800-243-9726.

We sincerely regret any misimpression that Leslie may have about our services and our company. Our company has a spotless 11-year-record with all of the leading consumer protection agencies, and is well-recognized as an industry leader in the development of model consumer best practices in its internet business segment. Every one of our web services is verified by TRUSTe to be on its sealholder list of "the most trustworthy online businesses." The members of the iFriends online community are very important stakeholders in that service, and we place enormous value on making sure they feel satisfied with our service.

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